Stephany Roberts
Blue Springs
Summary
Detail-oriented Receptionist with expertise in managing multi-line phone systems and scheduling to ensure efficient office operations. Recognized for enhancing client interactions while maintaining confidentiality. Proficient in data entry and fostering a welcoming environment for clients and visitors.
Overview
1
1
year of professional experience
Work History
Receptionist
H&r Block
12.2009 - 04.2010
- Created welcoming atmosphere for visitors and clients upon arrival.
- Streamlined call management by efficiently directing calls on multi-line system.
- Scheduled and confirmed appointments, updating client records for office staff.
- Ensured smooth operations by assisting with various administrative tasks daily.
- Maintained organized filing systems for quick access to essential documents.
- Answered client inquiries and provided detailed information about available services.
Receptionist
H&r Block
12.2008 - 04.2009
- Created a welcoming atmosphere by greeting visitors and clients warmly.
- Streamlined call handling by efficiently managing a multi-line phone system.
- Scheduled appointments and organized calendars for office staff effectively.
- Ensured smooth daily operations by assisting with various administrative tasks.
- Maintained organized filing systems for quick and easy document retrieval.
- Responded to client inquiries, providing information about services offered.
Education
Associate of Arts -
Longview Coummity College
Lee's Summit, MO05-2010
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
H&r Block
12.2009 - 04.2010
Receptionist
H&r Block
12.2008 - 04.2009
Associate of Arts -
Longview Coummity College