Detail-oriented Case Manager with expertise in care coordination, patient assessment, and crisis intervention. Proven ability to enhance patient outcomes through effective communication and compliance monitoring.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Case Manager
Progress West Hospital
O'Fallon
03.2013 - Current
Coordinated patient care plans with interdisciplinary teams for effective service delivery.
Assessed patients' needs and developed tailored support strategies for optimal outcomes.
Facilitated communication between patients, families, and healthcare providers to ensure clarity.
Managed case documentation and maintained accurate patient records in electronic systems.
Monitored progress of care plans and adjusted strategies based on patient feedback.
Provided crisis intervention and emotional support to patients facing challenging situations.
Educated patients about resources and services available within the healthcare system.
Nurse Manager
Rehab Institute of St.Louis
St Louis
10.2011 - 02.2013
Supervised nursing staff to ensure quality patient care and adherence to protocols.
Developed and implemented training programs for new nursing staff.
Coordinated patient admissions and discharges to streamline workflow efficiency.
Monitored compliance with healthcare regulations and safety standards.
Facilitated communication between interdisciplinary teams for patient treatment plans.
Reviewed and updated nursing policies to align with best practices in rehabilitation care.
Managed budgets and resources to maintain operational effectiveness within the unit.
Conducted regular performance evaluations to support staff development and improvement.
Nurse Manager of Cardiac Telemetry
Des Peres Hospital
Des Peres
01.1996 - 10.2011
Oversaw nursing staff to ensure high-quality patient care.
Developed and implemented nursing policies and procedures at Desperes Hospital.
Managed patient admissions, discharges, and transfers efficiently.
Coordinated staff schedules to maintain optimal nursing coverage.
Facilitated staff training sessions on best practices and safety protocols.
Telemetry Unit Registered Nurse, Team Lead Charge RN at Progress West HospitalTelemetry Unit Registered Nurse, Team Lead Charge RN at Progress West Hospital