Summary
Overview
Work History
Education
Skills
Certification
Assessments
Work Authorization
Personal Information
Timeline
Generic

Stephanie Schneider

Saint Charles,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Here to seek and maintain a full-time position that offers professional challenges while utilizing interpersonal skills, excellent time management, and problem-solving skills. Willingness to take on added responsibilities to meet team goals

Overview

13
13
years of professional experience
1
1
Certification

Work History

Housekeeper

Drury Hotels
11.2022 - Current


  • Changed bed linens and collected soiled linens for cleaning.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Wipe down mirrors and glass windows
  • Restocked amenities in bathrooms and bedrooms
  • Polished fixtures to achieve professional shine and appearance.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Kept logs of cleaning activities to enable tracking history and maintain accurate records.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Participated in ongoing professional development opportunities within the hospitality industry, resulting in enhanced knowledge of best practices for housekeeping services.
  • Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Sorted, laundered and put away various laundry items.

Machine Operator

Legacy Pharmaceutical Packaging
09.2021 - 12.2022
  • Operating equipment according to training and certification for specified equipment
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Managed inventory levels for raw materials, ensuring adequate supplies were available for uninterrupted production schedules.
  • Maintained equipment performance by lubricating and cleaning components.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Complied with company and OSHA safety rules and regulations.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Building Cleaner

Corporate Cleaning Group
03.2022 - 11.2022
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, sweeping and mopping.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected microwaves, coffee makers and refrigerators.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Safeguarded building assets by following security procedures during opening/closing routines or while performing duties after hours.

Building Cleaner

Service Master Clean
02.2020 - 06.2021
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, sweeping and mopping.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected microwaves, coffee makers and refrigerators.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Safeguarded building assets by following security procedures during opening/closing routines or while performing duties after hours.

Assistant Store Manager

Western Oil
05.2017 - 08.2019
  • Boosted customer satisfaction by providing exceptional service. Developed a loyal customer base through personalized interactions, increasing repeat business and in-store visits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions. Balancing of safe and deposits.
  • Place merchandise order through multiple distributors and verify incoming orders
  • Supported promotional efforts by informing customers of current sales events and discounts available.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
  • Enhanced store appearance by maintaining sanitation and cleanliness
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Oversee employees to ensure they were abiding by company standard and policy
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked flexible hours across night, weekend, and holiday shifts.

Office Cleaner

Spotless Building Service
04.2014 - 12.2015
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, sweeping and mopping.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected microwaves, coffee makers and refrigerators.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Safeguarded building assets by following security procedures during opening/closing routines or while performing duties after hours.

Teller

Neighbors Credit Union
03.2013 - 04.2014
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Maintained customer accounts
  • Processed applications for new accounts and reviewed loan applications for accuracy.
  • Executed wire transfers, stop payments and account transfers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Service ATM and collect night deposites
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Order supplies for the branch

Hostess

Pasta House Company
07.2011 - 04.2013
  • Answered phone calls to take orders, give information and document reservations.
  • Used cash registers and credit card machines to cash out customers.
  • Delivered pick-up and curbside orders to guests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.


Education

Associate's degree - General Studies

St Charles Community College
Cottleville, MO
05.2012

Diploma -

St Charles High School
Saint Charles, MO
06.2010

Skills

  • Organization
  • Time Management
  • Problem Solving
  • Teamwork
  • Adaptability
  • Communication
  • Flexibility
  • Attention to details

Certification

Credit Union Training Courses (online), 03/01/13, 06/01/13, Credit Union Training Program with courses and quizzes pertaining to daily routines, types of accounts, upselling, laws and acts, safety in the work place, robbery training, etc.

Assessments

  • Work style: Reliability, Proficient, 08/01/21, Tendency to be reliable, dependable, and act with integrity at work
  • Customer focus & orientation, Proficient, 08/01/22, Responding to customer situations with sensitivity
  • Customer service, Proficient, 01/01/22, Identifying and resolving common customer issues
  • Attention to detail, Proficient, 07/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information

Work Authorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Timeline

Housekeeper

Drury Hotels
11.2022 - Current

Building Cleaner

Corporate Cleaning Group
03.2022 - 11.2022

Machine Operator

Legacy Pharmaceutical Packaging
09.2021 - 12.2022

Building Cleaner

Service Master Clean
02.2020 - 06.2021

Assistant Store Manager

Western Oil
05.2017 - 08.2019

Office Cleaner

Spotless Building Service
04.2014 - 12.2015

Teller

Neighbors Credit Union
03.2013 - 04.2014

Hostess

Pasta House Company
07.2011 - 04.2013

Associate's degree - General Studies

St Charles Community College

Diploma -

St Charles High School
Stephanie Schneider