STEPHANIE NIEMEIER
Harrisburg
Summary
Dedicated Telephone Triage Nurse skilled in assessing patient needs and making informed clinical decisions. Implements effective nursing and health education strategies to promote patient recovery. Collaborates with multidisciplinary teams to enhance continuity of care and ensure optimal health outcomes.
Overview
27
27
years of professional experience
Work History
Clinic Triage Nurse
University of Missouri Healthcare
Columbia
02.2023 - Current
- Answered incoming live patient calls, gathering information on medication refills, patient concerns, and medical history.
- Rendered telephone advice according to established clinic guidelines and protocols.
- Conducted nurse visits, performing immunizations, blood pressure checks, and EKGs.
- Completed transfer of care management documentation and scheduled follow-up appointments to maintain continuity of care.
- Scheduled clinic appointments efficiently to improve patient flow.
- Executed Medicare wellness visits in collaboration with primary care providers.
- Managed clinic voicemail by addressing all incoming messages promptly.
- Worked collaboratively with all providers answering consumer messages and completing medication refills.
Charge Nurse
University Of Missouri Healthcare
Columbia
01.2015 - 03.2019
- Coordinated nursing care by managing staff assignments and monitoring patient orders.
- Led team huddles, enhancing MNB's huddle scripting for improved communication.
- Entered nurse assignments into Clairvia scheduling system to optimize staffing efficiency.
- Served as a resource for unit staff and preceptor for practicum nursing students.
- Maintained composure in high-pressure scenarios, addressing escalated customer service issues.
- Assisted with unit mock codes to ensure preparedness for emergencies.
- Contributed to WCH yearly skills fair, promoting staff development and training.
- Participated in MU Healthcare leadership training in fall 2018, enhancing leadership skills.
Staff Nurse
University Of Missouri Healthcare
Columbia
06.2005 - 01.2015
- Conducted comprehensive patient assessments and provided breastfeeding support in MNB unit.
- Performed and evaluated non-stress tests to identify abnormalities.
- Completed preceptor training and oriented new staff on APU protocols.
- Participated in scheduling committee, managing APU nurse schedules for optimal coverage.
- Floated to Level II NICU and medical-surgical unit, providing nursing support as needed.
Staff Nurse
Boone Hospital Home Care
Columbia
11.2004 - 05.2005
Staff Nurse
Gentiva Health Services Inc.
Swansea
03.2003 - 10.2004
Nurse Consultant
Support Systems And Services
Belleville
04.2002 - 03.2003
Staff/Charge Nurse
Memorial Hospital Belleville
Belleville
09.1999 - 04.2002
Staff Nurse
Christian Northeast Hospital
St Louis
10.1998 - 09.1999
Education
Bachelor of Science - Nursing
Blessing-Rieman College of Nursing
Quincy, IL05.1998
Skills
- Team collaboration
- Compassionate care
- Clinical judgment
- Time management
- Telephone triage
- Care coordination
- Problem solving
- Effective communication
Timeline
Clinic Triage Nurse
University of Missouri Healthcare
02.2023 - Current
Charge Nurse
University Of Missouri Healthcare
01.2015 - 03.2019
Staff Nurse
University Of Missouri Healthcare
06.2005 - 01.2015
Staff Nurse
Boone Hospital Home Care
11.2004 - 05.2005
Staff Nurse
Gentiva Health Services Inc.
03.2003 - 10.2004
Nurse Consultant
Support Systems And Services
04.2002 - 03.2003
Staff/Charge Nurse
Memorial Hospital Belleville
09.1999 - 04.2002
Staff Nurse
Christian Northeast Hospital
10.1998 - 09.1999
Bachelor of Science - Nursing
Blessing-Rieman College of Nursing