Assess, plan, implement, and evaluate nursing care for assigned patients.
Utilize nursing judgment and critical thinking skills to provide an intermediate level of care to patients with complex conditions.
Participate in multidisciplinary team meetings to discuss patient care plans.
Ensure compliance with regulatory agencies such as the Joint Commission and the Centers for Medicare and Medicaid Services.
Safely administer chemotherapy and immunotherapy to oncology patients.
Professional nursing preceptor for new graduates.
Charge RN from September 2020 to the present.
Supervisor Patient Access
Saint Luke's East Hospital
Lees Summit
10.2017 - 06.2019
Directed and supervised a team of 8 to 10 employees in daily operations.
Provided guidance and direction regarding job duties and responsibilities.
Evaluated employee performance through periodic reviews and documented results accordingly.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Collaborated with other departments to coordinate workflow processes between teams.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Patient Access Representative
Saint Luke's East Hospital
Lees Summit
01.2016 - 10.2017
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Verified insurance coverage for services provided by the facility.
Answered phones promptly in a professional manner.
Maintained confidentiality of patient information in compliance with HIPAA regulations.
Actively participated in team meetings and training sessions.
Information Associate
Saint Luke's Hospital of Kansas City
Kansas City
09.2016 - 09.2017
Monitored cameras and access to the unit, verifying correct personnel was entering and exiting the unit
Greeted patients upon arrival in the NICU unit and provided necessary paperwork.
Demonstrated excellent customer service skills while interacting with patients, families, visitors and other healthcare providers in a professional manner.
Answered incoming calls and directed them appropriately.
Organized files within the medical record system for easy retrieval when needed.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
Bachelor of Science - Nursing
Saint Lukes College of Nursing
Kansas City, MO
05-2019
Bachelor of Ministerial Studies - Ministry
World Revival School of Ministry
Kansas City, MO
05-2014
Skills
Patient assessment and management
Care plan implementation
Clinical documentation
Regulatory compliance
Team collaboration
Chemotherapy administration and safety
Certification
RN Licensure
CPR & BLS Certification
ONS/ONCC Chemotherapy and Immunotherapy Certification