Stephanie Martinez
Fort Leonard Wood,MO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
General Leonard Wood Army Community Hospital
04.2025 - Current
- Organizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.
- Ensures medication availability by delivering medications to patients and departments.
- Supports pharmacological services by stocking, assembling, and distributing medications.
- Paid Employment
Administrative Coordinator
Anheuser Museum and Estate
05.2020 - Current
- Collaborated with new customers to give details about company offerings.
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Processed requests to book tours, grounds, equipment and other resources for events.
- Answered phone calls and emails related to schedule inquires.
- Paid Employment and volunteer
Administrative Assistant
Vision Care Consultants
11.2021 - 05.2022
- Managed multi-line phone system for four doctors, processed patient payments, and scheduled appointments based on daily needs, ensuring smooth clinic operations.
- Streamlined appointment scheduling process, reducing patient wait times and improving overall clinic efficiency while maintaining high-quality customer service.
- Coordinated with doctors and staff to optimize daily schedules, ensuring efficient patient flow and maximizing productivity in a fast-paced healthcare environment.
- Provided empathetic customer service, addressing patient inquiries and concerns promptly, contributing to a positive and welcoming clinic atmosphere.
- Paid Employment
Case Review Technician
CVS Caremark
11.2018 - 04.2019
- Organized insurance claim reviews, ensuring accurate and timely processing.
- Contacted patients and physicians to update medical information, improving claim accuracy.
- Meticulously examined physician notes to investigate claims, ensuring accuracy and compliance with insurance regulations and patient care standards.
- Paid Employment
Certified Pharmacy Technician
Medicine Shoppe Pharmacy
05.2016 - 08.2017
- Sterilized glassware and maintained equipment, ensuring compliance with health standards.
- Stored and secured medications, maintaining optimal conditions and reducing spoilage.
- Scheduled immunizations and insurance consultations, enhancing patient service efficiency.
- Pre-packed bulk medications and labeled vials accurately, supporting pharmacists' workflow.
- Paid Employment
Education
Bachelors of Science - Family and Human Development
Arizona State University
Tempe, AZ05.2019
High School Diploma - undefined
Fox High School
Arnold, MO05.2011
Skills
- Communication
- Customer Service
- Punctual
- Safety
- Office administration
- Attention to Detail
- Data collection
- Calendar management
Timeline
Pharmacy Technician
General Leonard Wood Army Community Hospital
04.2025 - Current
Administrative Assistant
Vision Care Consultants
11.2021 - 05.2022
Administrative Coordinator
Anheuser Museum and Estate
05.2020 - Current
Case Review Technician
CVS Caremark
11.2018 - 04.2019
Certified Pharmacy Technician
Medicine Shoppe Pharmacy
05.2016 - 08.2017
High School Diploma - undefined
Fox High School
Bachelors of Science - Family and Human Development
Arizona State University
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