Stephanie Martinez
Fort Leonard Wood
Summary
Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
13
13
years of professional experience
Work History
Administrative Coordinator
Anheuser Museum and Estate
Imperial
05.2020 - Current
- Collaborated with new customers to give details about company offerings.
- Implemented interactive elements into tours to enhance visitor participation and enjoyment.
- Processed requests to book rooms, equipment, and other resources for upcoming events.
- Answered phone calls and emails related to schedule inquiries.
Administrative Assistant
Vision Care Consultants
St. Louis
11.2021 - 05.2022
- Managed multi-line phone system for four doctors, processed patient payments, and scheduled appointments based on daily needs, ensuring smooth clinic operations
- Streamlined appointment scheduling process, reducing patient wait times and improving overall clinic efficiency while maintaining high-quality customer service
- Coordinated with doctors and staff to optimize daily schedules, ensuring efficient patient flow and maximizing productivity in a fast-paced healthcare environment
- Provided empathetic customer service, addressing patient inquiries and concerns promptly, contributing to a positive and welcoming clinic atmosphere
Case Review Technician
CVS Caremark
Honolulu
11.2018 - 04.2019
- Organized insurance claim reviews, ensuring accurate and timely processing
- Contacted patients and physicians to update medical information, improving claim accuracy
- Meticulously examined physician notes to investigate claims, ensuring accuracy and compliance with insurance regulations and patient care standards
Certified Pharmacy Technician
Medicine Shoppe Pharmacy
Sappington
05.2016 - 08.2017
- Sterilized glassware and maintained equipment, ensuring compliance with health standards
- Stored and secured medications, maintaining optimal conditions and reducing spoilage
- Scheduled immunizations and insurance consultations, enhancing patient service efficiency
- Pre-packed bulk medications and labeled vials accurately, supporting pharmacists' workflow
Certified Pharmacy Technician
Walgreens Pharmacy
Barnhart
07.2012 - 05.2016
- Verified prescription details and ensured accuracy, enhancing patient safety and compliance
- Maintained comprehensive patient profiles, improving medication management and adherence
- Responded to customer inquiries and assisted with locating products, boosting customer satisfaction
- Sterilized equipment and maintained workspace cleanliness, ensuring a safe and efficient environment
- Collaborated with pharmacists to provide accurate medication information, supporting optimal patient care
Education
Bachelors of Science - Family and Human Development
Arizona State University
Tempe, AZ05.2019
High School Diploma -
Fox High School
Arnold, MO05.2011
Skills
- Communication
- Customer Service
- Punctual
- Safety
- HIPAA
- Conflict Resolution
- Problem Solving
- Attention to Detail
- Appointment scheduling
- Event coordination
Timeline
Administrative Assistant
Vision Care Consultants
11.2021 - 05.2022
Administrative Coordinator
Anheuser Museum and Estate
05.2020 - Current
Case Review Technician
CVS Caremark
11.2018 - 04.2019
Certified Pharmacy Technician
Medicine Shoppe Pharmacy
05.2016 - 08.2017
Certified Pharmacy Technician
Walgreens Pharmacy
07.2012 - 05.2016
Bachelors of Science - Family and Human Development
Arizona State University
High School Diploma -
Fox High School
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