Stephanie Hendrickson
Jefferson City
Summary
Compassionate and dependable CNAII with extensive experience at St. Croix Hospice, excelling in patient care and teamwork. Proven ability to enhance patient satisfaction through effective communication and problem-solving. Skilled in monitoring vital signs and implementing care plans, ensuring safety and dignity for all patients. Flexible and adaptable in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Capital Regional Medical Center
01.2025 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
CNAII
St. Croix Hospice
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
CNA
Heisinger Bluffs West
12.2022 - 01.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
Phlebotomy Certification - Phlebotomy
MACC
Mexico, MO05.2025
High School Diploma - Adult Education
MACC
Columbia, MO05.2023
Skills
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Problem-solving
- Dependable and responsible
- Attention to detail
- Flexible and adaptable
Certification
CNA
Phlebotomy
CPR/BLS
Timeline
Phlebotomist
Capital Regional Medical Center
01.2025 - Current
CNAII
St. Croix Hospice
02.2024 - Current
CNA
Heisinger Bluffs West
12.2022 - 01.2024
Phlebotomy Certification - Phlebotomy
MACC
High School Diploma - Adult Education
MACC
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