Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie hall

Saint Clair

Summary

Dynamic Registered Medical Assistant with extensive experience at Mercy Hospital, excelling in patient care and medical office administration. Proficient in electronic medical records and HIPAA compliance, I effectively enhance patient outcomes through exceptional communication and meticulous documentation. Committed to fostering a supportive environment while ensuring efficient operations and accurate medical record management.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

21
21
years of professional experience

Work History

Registered Medical Assistant

Mercy Hospital
12.2022 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Registered Medical Assistant

BJC Hospital
12.2018 - 12.2022
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Measured patient pulse oximetry.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.

Registered Medical Assistant

St Luke's Care
12.2013 - 12.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Called and faxed pharmacies to submit prescriptions and refills.

Optician Technician

Clarkson Eyecare
01.2005 - 01.2013
  • Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, and insurance verification processes.
  • Assisted in training new optician technicians, fostering a team-oriented work environment focused on quality patient care.
  • Provided exceptional customer service by promptly addressing questions or concerns regarding eyewear purchases or insurance claims.
  • Implemented an effective appointment scheduling system to minimize wait times and enhance patient experience.
  • Improved patient satisfaction by conducting thorough pre-testing and accurate measurements for glasses and contact lenses.
  • Collaborated with optometrists to provide optimal patient care and accurately address any vision concerns.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.

Education

Associate of Applied Science -

Anthem College
05-2015

High School Diploma -

St. Clair High School
05-1986

Skills

  • Medical terminology
  • HIPAA compliance
  • Patient scheduling
  • Insurance verification
  • Vital sign monitoring
  • Vital signs measurement
  • Customer service
  • Electronic medical records
  • Medical office administration
  • Insurance claims
  • Electronic health records management
  • Vital signs monitoring

Timeline

Registered Medical Assistant

Mercy Hospital
12.2022 - Current

Registered Medical Assistant

BJC Hospital
12.2018 - 12.2022

Registered Medical Assistant

St Luke's Care
12.2013 - 12.2018

Optician Technician

Clarkson Eyecare
01.2005 - 01.2013

High School Diploma -

St. Clair High School

Associate of Applied Science -

Anthem College

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