Stephanie Carder
Ballwin
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
19
19
years of professional experience
Work History
Bartender
1356 Public House
Twin Oaks, MO
07.2007 - Current
- Crafted cocktails and beverages, ensuring high-quality standards and customer satisfaction.
- Managed bar inventory, tracking supplies to prevent shortages and maintain stock levels.
- Trained new staff on customer service and work protocols.
- Implemented efficient workflow processes to enhance service speed during peak hours.
- Collaborated with kitchen staff to synchronize food and beverage service for seamless operations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Fostered positive relationships with customers, enhancing their overall dining experience.
Data Analyst
Ques (Utilimap)
Maryland Heights, MO
02.2016 - 09.2016
- Analyzed complex data sets to identify trends and insights for strategic decision-making.
- Collaborated with cross-functional teams to streamline data collection processes and enhance accuracy.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Receptionist
Stonewater Salon and Spa
Frontenac, MO
08.2011 - 02.2016
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Coordinated client check-ins and check-outs, enhancing overall guest experience.
- Maintained accurate records of appointments and services provided to clients.
- Assisted with inventory management, contributing to stock organization and supply replenishment.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Trained new staff on reception protocols, improving team efficiency and service quality.
- Oversaw daily operations of reception area, maintaining a professional and welcoming environment.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Associate
Earthbound Trading
Chesterfield, MO
06.2010 - 06.2011
- Provided exceptional customer service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring product availability and organization.
- Conducted visual merchandising to create appealing displays that attract customers.
- Developed strong relationships with repeat customers, fostering loyalty and long-term business growth.
Education
Business
Meramec Community College
Kirkwood, MOEsthetics - Esthetics
Crave Beauty Academy
Ballwin, MO10-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Database management
- Organization skills
- Telephone skills
- Customer/Client relations
- Scheduling
Timeline
Data Analyst
Ques (Utilimap)
02.2016 - 09.2016
Receptionist
Stonewater Salon and Spa
08.2011 - 02.2016
Sales Associate
Earthbound Trading
06.2010 - 06.2011
Bartender
1356 Public House
07.2007 - Current
Business
Meramec Community College
Esthetics - Esthetics
Crave Beauty Academy