Stephanie Arroyos
Blue Springs
Summary
Bilingual front desk receptionist with a strong focus on customer service and attention to detail. Proven ability to manage inquiries and appointments efficiently, ensuring a positive visitor experience.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Front Desk Receptionist
GAGE Gymnastics
Blue Springs, MO
10.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed phone calls and inquiries, providing clear information on programs.
- Scheduled appointments for classes and events, optimizing front desk operations.
- Processed membership registrations and payments accurately and efficiently.
- Monitored facility access to ensure safety and security protocols were followed.
Phone Agent
Synchrony Bank
Remote
02.2023 - 06.2024
- Resolved customer inquiries efficiently using Salesforce CRM system.
- Assisted in processing credit applications, ensuring compliance with company policies.
- Provided guidance on account management and payment options to enhance customer satisfaction.
- Collaborated with cross-functional teams to streamline communication processes and improve service delivery.
Education
Bachelor of Science - Health Care Administration
Southern New Hampshire University
02-2027
High School Diploma -
Del Valle High School
El Paso05-2012
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Scheduling
- Appointment scheduling
- Fluent bilingualism
Languages
English
Spanish
Timeline
Front Desk Receptionist
GAGE Gymnastics
10.2025 - Current
Phone Agent
Synchrony Bank
02.2023 - 06.2024
Bachelor of Science - Health Care Administration
Southern New Hampshire University
High School Diploma -
Del Valle High School