Stefanie Ruskievicz
Kansas City
Summary
Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills. Able to work efficiently in fast-paced environment and handle multiple tasks simultaneously.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Chappells Restaurant and Sports Museum
03.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Memorized frequent customer preferences to build a relationship and loyalty.
- Listened to customer concerns and complaints and quickly rectified issues.
- Assisted with training new staff members to ensure proper procedures were followed at all times.
- Contributed ideas for new dishes or promotional campaigns based on customer feedbacks.
Childcare Assistant
YMCA of Greater Kansas City
08.2020 - 02.2021
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Enforced rules in a firm but fair manner while promoting respect among peers.
- Communicated with children's parents about daily activities and behaviors.
Client Services Specialist
Beauty Brands
04.2017 - 08.2019
- Demonstrated strong organizational skills while managing multiple projects simultaneously.
- Documented all communications with customers in a accordance with established protocols.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
Education
Dental Assistant
Accelerated Academy - Dental Assisting
Kansas City, MO11-2024
High School Diploma -
Staley High School
Kansas City, MO05-2019
Skills
- Strong work ethic
- Communication
- Problem Solving
- Attention to detail
- Creativity
- Leadership
- Adaptability
- Customer Service
- Professional, positive attitude
- Active listening
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- American Red Cross CPR certified
Languages
French
Limited Working
Timeline
Childcare Assistant
YMCA of Greater Kansas City
08.2020 - 02.2021
Server
Chappells Restaurant and Sports Museum
03.2019 - Current
Client Services Specialist
Beauty Brands
04.2017 - 08.2019
Dental Assistant
Accelerated Academy - Dental Assisting
High School Diploma -
Staley High School
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