Spenser Mitchell
Grandview
Summary
Detail-oriented healthcare support specialist with expertise in inventory management and office administration. Skilled in medical documentation, first aid, and CPR, ensuring efficient patient transitions and a safe environment. Collaborative team member committed to enhancing safety and operational efficiency in healthcare settings.
Overview
6
6
years of professional experience
Work History
Housekeeping Aide WG-02 Step 03
Kansas City Veterans Medical Center
Kansas City
10.2021 - Current
- Coordinated with healthcare staff to prioritize and execute cleaning tasks, ensuring timely readiness of patient areas.
- Organized and maintained cleanliness in work areas, consistently upholding safety regulations to promote a safe environment.
- Supported nurses with room turnovers for new admissions and discharges, facilitating smooth transitions for guests.
- Assisted guests with special requests related to housekeeping services.
- Complied with management's safety rules during daily operations.
- Maintained inventory of all cleaning supplies used in housekeeping department.
- Communicated with medical staff regarding patient needs and updates.
Receptionist
Mt Olive Missionary Baptist Church
Kansas City
10.2020 - 09.2024
- Answered incoming calls professionally and directed callers to appropriate personnel.
- Scheduled appointments and meetings for staff and clients efficiently.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Organized files and records for easy access and retrieval.
- Utilized office equipment, including printers, copiers, and fax machines effectively.
- Delivered administrative support through copying, scanning documents, filing paperwork, and ordering supplies.
Fulfillment Team Member
Target
Kansas City
11.2020 - 10.2021
- Processed online orders to ensure timely fulfillment and accurate shipments.
- Trained new employees on fulfillment procedures and warehouse standards to ensure compliance and consistency.
- Operated machinery for secure packaging and labeling of products, enhancing shipment integrity.
- Utilized RF scanners for quick and accurate product location in warehouse.
- Organized and labeled merchandise to facilitate efficient retrieval.
- Completed paperwork for each shipment accurately and efficiently, supporting timely order processing.
Education
CPT - Phlebotomy
Kansas City School of Phlebotomy
Kansas City, MO07-2024
High School Diploma -
Grandview High School
Grandview, MO05-2011
Skills
- Patient communication
- First aid and CPR certification
- HIPAA compliance
- Inventory management
- Medical documentation
- Patient monitoring
- Sample labeling
- Office administration
Accomplishments
- Top Performer Award, FY24 — For exceeding expectations
- Top Performer Award , FY26 — For exceeding expectations
Timeline
Housekeeping Aide WG-02 Step 03
Kansas City Veterans Medical Center
10.2021 - Current
Fulfillment Team Member
Target
11.2020 - 10.2021
Receptionist
Mt Olive Missionary Baptist Church
10.2020 - 09.2024
CPT - Phlebotomy
Kansas City School of Phlebotomy
High School Diploma -
Grandview High School