Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sophie Hardee

Sophie Hardee

Springfield

Summary

Dynamic and professional barista with a proven track record at Dunkin' Donuts, excelling in customer engagement and soft selling techniques. Recognized for enhancing store sales through effective promotions and maintaining accurate cash records as a receptionist. Strong verbal communication and excellent memory contribute to resolving customer issues efficiently.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

1
1
year of professional experience

Work History

Barista

Dunkin' Donuts
08.2025 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Used POS system to accurately enter orders and process payments.
  • Promoted additional items with beverages, increasing store sales.

Receptionist

Hinode Japanese Steakhouse And Sushi
11.2024 - 05.2025
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.

Education

Associate of Arts And Sciences - Communications

Ozarks Technical Community College
Springfield, Missouri, MO
05-2027

High School Diploma -

Parkview High School
Springfield
05-2025

Skills

  • Verbal and written communication
  • Positive and professional
  • Excellent memory
  • Soft selling
  • Workflow management
  • Multitasking and organization
  • Hospitality service expertise
  • Calm demeanor

Timeline

Barista

Dunkin' Donuts
08.2025 - Current

Receptionist

Hinode Japanese Steakhouse And Sushi
11.2024 - 05.2025

Associate of Arts And Sciences - Communications

Ozarks Technical Community College

High School Diploma -

Parkview High School
Sophie Hardee