Sophia Magnuson
Lees Summit
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in data management and customer service, ensuring smooth operations and achieving results.
Overview
6
6
years of professional experience
Work History
Server
54th Street
Lees Summit, MO
08.2025 - Current
- Provided exceptional customer service while interacting with restaurant guests.
- Handled cash reconciliation and payment processing with accuracy and accountability.
- Maintained organized work areas and ensured timely completion of daily operational procedures.
- Communicated effectively with customers, coworkers, and management to coordinate services and resolve issues.
- Adapted quickly to changing priorities while managing multiple responsibilities in a fast-paced environment.
- Utilized point-of-sale software and digital systems to process transactions and track customer information.
- Assisted with training and supporting new team members on workplace procedures and customer service standards.
Freight Coordinator
Buckle-Lees Summit
06.2024 - 08.2025
- Streamline shipping and receiving operations by verifying invoices, reconciling discrepancies, and maintaining accurate shipment records to support efficient inventory management.
- Improve operational workflows by organizing supplies, fixtures, and stock, ensuring a clean, organized, and functional work environment.
- Deliver exceptional customer service by preparing and shipping guest orders with precision and timeliness, enhancing customer satisfaction.
- Support visual merchandising projects and collaborate with management to maintain product presentation standards.
Student Worker/Office Assistant
St. John’s University
Queens, NY
03.2023 - 05.2024
- Provided administrative support to ensure smooth office operations, including creating and managing efficient filing systems and digitizing records for improved accessibility.
- Organized and coordinated campus events, collaborating with team members to ensure timely execution and a positive experience for all participants, showcasing strong organizational and teamwork skills.
- Conducted thorough research and analysis, gathering data and presenting insights to supervisors, demonstrating attention to detail and the ability to communicate findings effectively.
- Maintained accurate records and data, ensuring precision in data entry and reporting to support informed decision-making processes.
- Streamlined workflows by leveraging proficiency in Microsoft Office Suite and other tools to improve operational efficiency and productivity.
Team Associate
TJ Maxx
Lees Summit, MO
10.2020 - 08.2022
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
Bachelor of Science - International Business
Avila University
Remote05-2027
Skills
- Administrative experience
- Customer service
- Office record organization
- Filing
- Social media marketing
- Project coordination
- Microsoft Excel
- Organizational skills
Languages
English
Timeline
Server
54th Street
08.2025 - Current
Freight Coordinator
Buckle-Lees Summit
06.2024 - 08.2025
Student Worker/Office Assistant
St. John’s University
03.2023 - 05.2024
Team Associate
TJ Maxx
10.2020 - 08.2022
Bachelor of Science - International Business
Avila University