Dynamic Restaurant Operations Manager with a proven track record at First Watch Restaurants Inc., excelling in culinary operations and staff development. Expert in inventory management and I foster a culture of employee safety while enhancing menu offerings, ensuring exceptional dining experiences, and driving profitability through effective labor scheduling. Adept at FOH and BOH operations.
Overview
3
3
years of professional experience
Work History
Restaurant Operations Manager
First Watch Restaurants Inc.
06.2024 - Current
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Reconciled cash and credit card transactions to maintain accurate records.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Analyzed, reviewed and revise reports to improve decision-making.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Is certified in food safety – and identifies and coaches in all areas of safe food handling
Sous Chef
A Lively Chef Catering
08.2023 - 06.2024
Planned and directed high-volume food preparation in fast-paced environment.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Trained kitchen staff to perform various preparation tasks under pressure.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Developed new recipes and flavor combinations to enhance customer dining experience.
Modified recipes to accommodate dietary restrictions and allergies.
Assisted with menu development and planning.
Kitchen Manager
Boise School District
08.2022 - 06.2024
Checked and tested foods to verify quality and temperature.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Calculated prices of ingredients to monitor food costs and control expenses.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Chef
Goodwood Barbecue Company
01.2022 - 08.2022
Placed orders to restock items before supplies ran out.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Coordinated with team members to prepare orders on time.
Set up and broke down kitchen for service.
Evaluated food products to verify freshness and quality.
Assisted with menu development and planning.
Disciplined and dedicated to meeting high-quality standards.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Education
Associate of Science - Culinary Arts And Hospitality Management
College of Southern Idaho
Twin Falls, ID
05-2019
Skills
Labor scheduling
Culinary operations
Operations improvement
Employee safety
Inventory management
Menu development
Staff development
Cost-benefit analyses
Labor management
Recruitment and hiring
Profit & loss
Manager support
Timeline
Restaurant Operations Manager
First Watch Restaurants Inc.
06.2024 - Current
Sous Chef
A Lively Chef Catering
08.2023 - 06.2024
Kitchen Manager
Boise School District
08.2022 - 06.2024
Chef
Goodwood Barbecue Company
01.2022 - 08.2022
Associate of Science - Culinary Arts And Hospitality Management