Skylin Linder
Kansas City
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Red Lobster. Proven ability to enhance guest engagement and satisfaction through effective communication and teamwork. Experienced in cash handling and menu memorization, consistently delivering quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Red Lobster
02.2025 - Current
- Provided exceptional customer service in high-volume dining environment.
- Accurately processed orders and managed point-of-sale transactions.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new team members on service protocols and menu items.
- Adapted quickly to changing customer needs and service demands.
- Resolved guest complaints promptly to enhance overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Warehouse Worker
Retail Rebil
11.2025 - 12.2025
- ensuring accurate stock levels and organization.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Packaged and labeled products according to company specifications for shipment.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Conducted quality checks on incoming and outgoing shipments for accuracy.
Shift Leader
Sonic Drive in
04.2022 - 02.2025
- Supervised daily operations to ensure team efficiency and adherence to safety protocols.
- Trained new staff on operational procedures and customer service standards.
- Coordinated shift schedules to optimize workforce coverage during peak hours.
- Monitored inventory levels and assisted with stock replenishment processes.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Oak Park Highschool
Kansas City, MOSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Menu memorization
- Safe food handling
- Team collaboration
- Allergy awareness
Timeline
Warehouse Worker
Retail Rebil
11.2025 - 12.2025
Server
Red Lobster
02.2025 - Current
Shift Leader
Sonic Drive in
04.2022 - 02.2025
High School Diploma -
Oak Park Highschool