SIU MAN SHERMAN LAU
Macao
Overview
10
10
years of professional experience
Work History
Client Advisor
Longines
Macao
10.2023 - Current
- Provided customer service to clients, including answering questions and resolving issues.
- Developed relationships with clients through regular communication and follow-up.
- Responded promptly to customer inquiries, complaints, and requests for product information.
Sales Associate
Vacheron Constantin
Macao
09.2016 - 04.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained accurate records of daily activities and operations.
Sales Associate
EMPORIO ARMANI Watches&Jewelry
Macao
03.2014 - 05.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Education
High School Diploma -
TWGHs Yow Kam Yuen College
HONG KONG05-2013
Skills
- Customer-Facing Communication
- Customer Service
- Customer Relationship Management
- Ms Office
Personal Information
- Identification Number: 1577369(0)
- Age: 28
- Date of Birth: 1995/05/31
- Gender: Female
Languages
Chinese (Cantonese)
First Language
Chinese (Mandarin)
Advanced (C1)
C1
English
Intermediate (B1)
B1
Salary
Salary Expectation MOP$17,000~22,000, Annual leave of 10 days above
Timeline
Client Advisor
Longines
10.2023 - Current
Sales Associate
Vacheron Constantin
09.2016 - 04.2022
Sales Associate
EMPORIO ARMANI Watches&Jewelry
03.2014 - 05.2016
High School Diploma -
TWGHs Yow Kam Yuen College