Overview
Work History
Education
Skills
Personal Information
Languages
Salary
Timeline
Generic
SIU MAN SHERMAN LAU

SIU MAN SHERMAN LAU

Macao

Overview

10
10
years of professional experience

Work History

Client Advisor

Longines
Macao
10.2023 - Current
  • Provided customer service to clients, including answering questions and resolving issues.
  • Developed relationships with clients through regular communication and follow-up.
  • Responded promptly to customer inquiries, complaints, and requests for product information.

Sales Associate

Vacheron Constantin
Macao
09.2016 - 04.2022
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained accurate records of daily activities and operations.

Sales Associate

EMPORIO ARMANI Watches&Jewelry
Macao
03.2014 - 05.2016
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.

Education

High School Diploma -

TWGHs Yow Kam Yuen College
HONG KONG
05-2013

Skills

  • Customer-Facing Communication
  • Customer Service
  • Customer Relationship Management
  • Ms Office

Personal Information

  • Identification Number: 1577369(0)
  • Age: 28
  • Date of Birth: 1995/05/31
  • Gender: Female

Languages

Chinese (Cantonese)
First Language
Chinese (Mandarin)
Advanced (C1)
C1
English
Intermediate (B1)
B1

Salary

Salary Expectation MOP$17,000~22,000, Annual leave of 10 days above

Timeline

Client Advisor

Longines
10.2023 - Current

Sales Associate

Vacheron Constantin
09.2016 - 04.2022

Sales Associate

EMPORIO ARMANI Watches&Jewelry
03.2014 - 05.2016

High School Diploma -

TWGHs Yow Kam Yuen College

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SIU MAN SHERMAN LAU