SI Nga, Lao (Fish)
Macao
Summary
現於新濠鋒賭場內休逸閣櫃檯工作，類似於酒店前台為客人休息作登記出卡入場以及退場，與賭場同事溝通客人與休息艙問題，預期客人需要。
曾於新濠鋒奧羅拉餐廳做過侍應及咨客，熟悉西餐工作，熟用POS系統和收銀流程。透過預約系統與客人聯繫，做好座位安排、對客人要求如食物敏感與廚房溝通作出安排調整。
Overview
4
4
years of professional experience
Work History
Customer Service Attendant
Altira-Leisure Zone
Macau
12.2023 - Current
Attendant
Altira-Aurora Restaurant
Macau
05.2022 - 11.2023
兼職侍應
八爺料理
Macau
01.2020 - 06.2021
Education
Bachelor of Arts - Design
Macao Polytechnic University
Macau07-2021
Skills
- Complaint Handling
- Appointment Scheduling
- Report Generation
- Product Knowledge
- Customer Service
- Microsoft PowerPoint
- Microsoft Excel
Affiliations
- Sticker Design
- Procreate
Languages
Chinese (Mandarin)
First Language
Chinese (Cantonese)
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Customer Service Attendant
Altira-Leisure Zone
12.2023 - Current
Attendant
Altira-Aurora Restaurant
05.2022 - 11.2023
兼職侍應
八爺料理
01.2020 - 06.2021
Bachelor of Arts - Design
Macao Polytechnic University