Peer Support Specialist
Rehope crisis house
Kansas City
04.2025 - Current
- Encouraged open communication between all parties involved in the client's case.
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Maintained accurate records of client progress through use of electronic medical record system.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Coordinated referrals for additional services as needed based on client needs.
- Actively listened and responded empathetically when interacting with clients.
- Assisted clients with developing healthy coping skills to manage stressors.
- Provided feedback regarding program operations and improvement opportunities.
- Educated clients on available community resources that could enhance their quality of life.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Researched relevant topics related to mental health services or treatments.
- Facilitated individual and group sessions to provide guidance and counseling.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Helped individuals overcome harmful drug and alcohol addictions.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Transported individuals safely to support meetings and medical appointments.
- Collaborated to set goals and outline steps to achieve objectives.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Referred individuals to outside resources and services for additional support.
- Followed appropriate methodology to deliver optimum counseling meeting individual needs.
- Counseled clients physical, mental factors impacting personal success.
- Encouraged development of relevant skills to help overcome specific concerns.