Licensed mental health professional with broad experience in therapeutic practice, skilled in cognitive-behavioral therapy, crisis intervention, and client assessment. Strong focus on team collaboration and achieving measurable results, adapting seamlessly to changing needs. Valued for effective communication, empathy, and problem-solving abilities, ensuring reliable support and positive client outcomes.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
Work History
Provisionally Licensed Therapist
Compass Health Network
Columbia, MO
06.2023 - Current
Managed caseloads of 60-80 clients efficiently, ensuring timely documentation and follow-up on all client interactions.
Evaluated therapy outcomes regularly using standardized assessment tools, adjusting treatment plans as needed to ensure continued progress towards client goals.
Collaborated with multidisciplinary teams for comprehensive client care and treatment planning.
Improved client progress by conducting thorough assessments and tailoring treatment plans to individual needs.
Increased patient satisfaction by providing empathetic, compassionate, and culturally-sensitive therapy services.
Assisted clients in developing effective coping strategies through problem-solving oriented therapies.
Educated clients on mental health topics such as stress management, relationship building, and self-care practices.
Quality Assurance Specialist
UCP Heartland
Columbia, MO
01.2023 - 06.2023
Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
Compiled comprehensive reports on audit findings
Evaluate adequacy of quality assurance standards, devise sampling procedures and directions for recording and reporting quality data following HIPAA laws
Collaborated with stakeholders on quality monitoring procedures to ensure client needs are being met
Facilitated client assessments and collaborated with co-workers on best practices and intervention processes
Solved grievances and complaints by collaborating with clients
Kept and tracked client records (i.e., health records, doctor audits, assessment results, etc.)
Registered Behavior Technician
UCP Heartland
Columbia, MO
08.2021 - 01.2023
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Kept accurate records for 3-5 clients by documenting progress and adhering to prescribed behavior plan.
Worked as part of collaborative team to address changing needs of children and families.
Collaborated with client's support system and other allied specialists to implement positive interventions.
Supported client using principles of applied behavior analysis.
Guided families and caregivers in applying behavior intervention strategies, strengthening support networks for clients.
Office Support Specialist
MU Healthcare Transplant Office
Columbia, MO
09.2019 - 08.2021
Supported executives with calendar management and travel arrangements to optimize their schedules while minimizing conflicts or disruptions.
Improved document accessibility by creating a centralized filing system that facilitated easy retrieval of important records.
Increased customer satisfaction by providing professional and courteous service during phone calls, emails, and in-person interactions.
Streamlined internal communication channels by creating and distributing timely announcements, meeting minutes, and updates to all relevant parties.
Assisted with onboarding new employees by preparing orientation materials, scheduling training sessions, and providing ongoing support as needed.
Contributed to team projects by conducting research, compiling data, creating presentations or reports as required for successful completion.
Education
Master of Social Work -
University of Missouri
Columbia, MO
08.2019 - 05.2023
Bachelor of Arts - Psychology
University of Missouri
Columbia, MO
08.2014 - 12.2018
Skills
Effective motivational leader
Engaged listening abilities
Emotional awareness
Empathy
Effective verbal communication
Cognitive behavioral therapy
Mental health assessment
Individual counseling
Child and adolescent therapy
Certification
Licensed Master Social Worker, 05/23
Relevant Training
Solution Focused Brief Therapy, 05/23
Trauma Focused CBT, 05/23
CAMS (Collaborative Assessment and Management of Suicidality) Trained, 05/23
EMDR, 05/24
Ego State Interventions, 12/24
Timeline
Provisionally Licensed Therapist
Compass Health Network
06.2023 - Current
Quality Assurance Specialist
UCP Heartland
01.2023 - 06.2023
Registered Behavior Technician
UCP Heartland
08.2021 - 01.2023
Office Support Specialist
MU Healthcare Transplant Office
09.2019 - 08.2021
Master of Social Work -
University of Missouri
08.2019 - 05.2023
Bachelor of Arts - Psychology
University of Missouri
08.2014 - 12.2018
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