Shuron Minner
Saint Clair
Summary
Dynamic Service Technician with a proven track record at Walmart Auto Care Centers, excelling in customer service and troubleshooting. Skilled in POS systems and inventory management, I consistently enhance operational efficiency while fostering strong customer relationships. Recognized for attention to detail and a commitment to my passion for who i am. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Service Technician
Walmart Auto Care Centers
11.2025 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Inspected equipment to diagnose operational issues.
Team Lead
Missouri Health and Wellness
11.2021 - 11.2025
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Checked guests' photo identification for validity and age requirements.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Read industry publications to maintain knowledge on current and future bud trends.
- Restocked supplies and arranged displays.
Assistant Manager
Valvoline Instant Oil Change
12.2018 - 11.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.opil chage
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Education
High School Diploma -
Rolla Senior High
Rolla, MOSkills
- Time tracking
- Work order prioritization
- HVAC systems
- Quality control
- Valid Driver's license
- Customer service
- Inventory management
- Customer relationship management
- Mechanical tools
- Professional and courteous
- Attention to detail
- Troubleshooting skills
- Hospitality and accommodation
- Troubleshooting and diagnosis
- Punctual and reliable
- Hand tools
- Cash handling experience
- Customer education
- Key holder
- Point-of-sale system
- Discussing cannabis
- Counting money
- Changing out tills
- POS system operation
- Loss prevention
- Maintaining confidentiality
Timeline
Service Technician
Walmart Auto Care Centers
11.2025 - Current
Team Lead
Missouri Health and Wellness
11.2021 - 11.2025
Assistant Manager
Valvoline Instant Oil Change
12.2018 - 11.2024
High School Diploma -
Rolla Senior High