Shonna Harris
Kansas City
Summary
Dedicated Direct Support Professional with proven skills in patient care, communication, and individualized support. Committed to enhancing client well-being through effective care plan implementation and teamwork.
Overview
7
7
years of professional experience
6
6
Certifications
1
1
year of post-secondary education
Work History
Direct Support Professional
Firefly Services
Riverside
02.2019 - Current
- Assisted individuals with daily living activities and personal care needs.
- Facilitated communication between clients and healthcare providers effectively.
- Implemented individualized care plans to support client goals and preferences.
- Monitored client behaviors and reported changes to the caregiving team.
- Organized recreational activities to enhance social engagement among clients.
- Maintained accurate documentation of client progress and care provided.
- Trained new staff on client care protocols and best practices.
Certified Clinical Medical Assistant
University of Central Missouri
Kansas City
06.2025 - 12.2025
- Facilitated patient intake through collection of medical histories and insurance information.
- Prepared examination rooms ensuring cleanliness and availability of necessary supplies.
- Supported healthcare providers during patient examinations and procedures.
- Administered medications and vaccinations under supervision following safety protocols.
- Scheduled patient appointments and managed follow-up communications effectively.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Performed patient intake, including taking vital signs and medical histories.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
Education
High School Diploma -
Sikeston Sr High School
Sikeston Missouri05-1988
Some College (No Degree) - General
Lincoln University
Jefferson City, MOAssociate of Applied Science - Health Care
University of Central Missouri
Warrensburg, MO 06.2025 - 12.2025
Skills
- Care planning and coordination
- Behavior monitoring
- Client documentation
- Patient intake
- Medication administration
Certification
Red Cross CPR and AED Certification
Timeline
Certified Clinical Medical Assistant
University of Central Missouri
06.2025 - 12.2025
Associate of Applied Science - Health Care
University of Central Missouri
06.2025 - 12.2025
Direct Support Professional
Firefly Services
02.2019 - Current
High School Diploma -
Sikeston Sr High School
Some College (No Degree) - General
Lincoln University