Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shon Pernice

Kansas City

Summary

Dynamic Veteran Navigator with The Salvation Army SSVF, skilled in client advocacy and crisis management. Successfully engaged homeless Veteran families, ensuring program eligibility and generating vital community referrals. Recognized for effective conflict resolution and maintaining meticulous outreach records, enhancing service delivery and support for those in need.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Veteran Navigator

The Salvation Army SSVF
11.2024 - Current
  • Engages and builds rapport with Veteran families experiencing homelessness or at imminent risk of becoming homeless.
  • Assesses Veteran families for program eligibility.


  • Generates appropriate referrals to the SSVF program & other community resources.


  • Coordinates emergency services for literally homeless clients.


  • Prepares clients for intake and assists them through the intake process.


  • Maintains outreach and engagement records on all individuals engaged, referred, and screened in the Homeless Management System (HMIS) and other databases for reporting purposes

Receiving Unloader

W.W. Grainer
09.2023 - 10.2024
  • Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.
  • Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
  • Maximized available storage space within the warehouse, employing strategic stacking methods and adhering to weight restrictions for pallets.
  • Supported smooth warehouse operations, communicating effectively with team members and other departments regarding shipment arrivals and contents.

Education

Master of Social Work - Social Work

Grand Canyon University
Phoenix, AZ
04-2026

Bachelor of Science - Interdisciplinary

Ashland University
Ashland, OH
05-2023

Skills

  • Empathetic approach
  • Client case management
  • Client advocacy
  • Effective conflict resolution
  • Community support services
  • Effective time management
  • Detail-oriented approach
  • Cross-functional team collaboration
  • Self-awareness
  • Crisis management

Affiliations

  • National Association of Social Workers
  • Veterans of Foreign Wars
  • Disabled American Veterans
  • KC Common Good (Reentry Committee)
  • Veterans Voices magazine (Board Member)
  • KCVA Mental Health Council member

Certification

  • Salvation Army Caseworker Certification
  • NAMI: Caregivers of Veterans
  • Missouri Fire Fighter I & II

Timeline

Veteran Navigator

The Salvation Army SSVF
11.2024 - Current

Receiving Unloader

W.W. Grainer
09.2023 - 10.2024

Master of Social Work - Social Work

Grand Canyon University

Bachelor of Science - Interdisciplinary

Ashland University

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Shon Pernice