Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Sherry Edman

Kansas City

Summary

Dynamic Quality Assurance Specialist with a proven track record at Hallmark, excelling in problem-solving and quality audits. Adept in data analysis and team collaboration, I enhance operational efficiency and ensure compliance with industry standards. Recognized for exceptional attention to detail and a commitment to customer satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist

Hallmark
Liberty
08.2022 - 08.2025
  • Assisted order pickers and shipping leads in problem-solving initiatives.
  • Prepared tasks for assignment to specific job locations.
  • Placed orders in designated locations for efficient picking and processing.
  • Collaborated with cross-functional teams to resolve quality issues promptly.
  • Conducted quality audits to ensure compliance with industry standards.

Housekeeper /Floor Technician

Linden Woods Village/
Gladstone
04.2023 - 07.2025
  • Clean, sanitize, and prevent the spread of infection and odors.
  • Operate various mechanical cleaning equipment.
  • Wash, clean, and/or replace equipment and furnishings.
  • Follow standard precautions and infection control policies when cleaning.
  • Maintained cleanliness in guest rooms and common areas daily.
  • Delivered exceptional customer service to enhance guest satisfaction.
  • Managed inventory of cleaning supplies and requested restocking as needed.

Level 111 Inspector

Mahiem
Kansas City
08.2008 - 06.2011
  • Stock-check all vehicles coming into the auto auction; list the make, model, and all options.
  • Drive the vehicle to the correct lane for inspection.
  • Level 3 Inspector: Inspect the interior of the vehicle for damage, and check all options to make sure they are functioning.
  • Inspect the exterior of the vehicle, and check the rocker panels, pillars, and frame for damage.
  • Data enters all information into a handheld computer known as a brick.
  • Drive the vehicle and report any problems to the mechanic's shop.
  • Conducted thorough inspections of products for quality compliance and safety standards.
  • Documented inspection findings and reported issues to management for corrective action.
  • Collaborated with production teams to address quality concerns and improve processes.
  • Utilized inspection tools and equipment to assess product integrity effectively.
  • Filled out and submitted logs and paperwork on-time.
  • Documented all inspection results accurately in accordance with established guidelines.

Education

High school diploma - Required

Parkhill
Parkville, M0
05-1985

Skills

  • Accounting
  • Passion for working with children
  • Cash register
  • Security
  • Computer literacy (10 years)
  • Assembly
  • technical proficiency
  • Customer relationship management
  • Microsoft Outlook
  • Warehouse management
  • Data analysis skills
  • Safety equipment
  • Customer service
  • Pricing
  • Account management
  • Cash handling
  • Laundry
  • Floor care
  • Call center
  • Phone etiquette
  • Grocery store
  • Clerical experience
  • Delivery driver experience
  • Detailing
  • Law enforcement
  • Customer support
  • Dog walking
  • Cleaning experience
  • Manufacturing
  • Manual transmission
  • Experience with children
  • Pallet jack
  • Construction painting
  • Supervising experience (five years)
  • Writing skills
  • outbound calling
  • Home care
  • Senior care
  • Computer operation
  • Residential cleaning
  • Van driver
  • Microsoft Excel
  • Maintenance
  • Google Docs
  • Communication skills
  • Warehouse management system
  • Typing
  • Bending
  • Buffing
  • Retail math
  • Cooking
  • Logistics
  • Data collection
  • Warehouse experience
  • Management
  • Retail Sales
  • Leadership
  • Data entry
  • Route driving
  • Microsoft Office
  • Hand tools
  • Load & unload
  • Windows
  • Mechanical knowledge
  • Organizational skills
  • Custodial Experience
  • Mobile devices
  • Medicare
  • Commercial Cleaning
  • Inside sales
  • Infection Control Training
  • Environmental Services
  • Yardi
  • Assembly line
  • Hospital Experience
  • Construction (10 years)
  • Antivirus software
  • Basic math (10 years)
  • Valet parking
  • Materials handling
  • Report writing
  • Microsoft Word
  • Time management
  • Computer skills
  • Outdoor work
  • Inventory management
  • Customer satisfaction
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Task prioritization
  • Decision-making
  • Verbal and written communication

Certification

  • Floor technician
  • Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Housekeeper /Floor Technician

Linden Woods Village/
04.2023 - 07.2025

Quality Assurance Specialist

Hallmark
08.2022 - 08.2025

Level 111 Inspector

Mahiem
08.2008 - 06.2011

High school diploma - Required

Parkhill
Sherry Edman