Summary
Overview
Work History
Education
Skills
Timeline
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Sherri Brown

Dixon

Summary

Dynamic and dedicated professional with extensive experience in customer service at Speedway Gas Station and Motel 6. Proven ability to enhance inventory accuracy and foster strong customer relationships. Skilled in cash management and staff training, demonstrating reliability and empathy in high-pressure environments. Committed to delivering exceptional service and maintaining operational excellence.

Overview

14
14
years of professional experience

Work History

Cashier

Speedway Gas Station
11.2021 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Maintained clean and sanitary serving areas, upholding strict hygiene standards for food service.
  • Coordinated with kitchen to improve speed and quality of food service, enhancing overall customer experience.
  • Resolved customer satisfaction issues with food service to maintain establishment loyalty.
  • Cleaned counters, shelves, walls, furniture and equipment in food service areas.

Hotel Front Desk Clerk

Motel 6
06.2017 - 10.2021
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.

Healthcare Provider

We Care Agency
10.2011 - 08.2017
  • Timely and accurate patient care documentation ensured regulatory compliance.
  • Increased patient engagement via educational initiatives for health management.
  • Delivered high-quality care under pressure during emergencies and heavy caseloads.
  • Assisted residents with daily activities to promote independence and wellbeing.
  • Provided emotional support to residents and families, fostering trust and communication.
  • Maintained a safe environment through strict infection control and routine cleaning.
  • Enhanced patient comfort with compassionate care addressing individual needs.
  • Demonstrated strong time management while managing multiple patient needs during busy shifts.

Education

General Studies

Gallup High School
Gallup, NM
05-2002

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash management
  • Cash register systems
  • Product restocking
  • Staff training
  • Guest inquiries
  • Inventory control

Timeline

Cashier

Speedway Gas Station
11.2021 - 05.2025

Hotel Front Desk Clerk

Motel 6
06.2017 - 10.2021

Healthcare Provider

We Care Agency
10.2011 - 08.2017

General Studies

Gallup High School

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Sherri Brown