Sherri Baer
Harrisonville,MO
Summary
Motivated in general office, merchandising. cashiering, receiving inventory and animal well fair and care looking to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Do have a CDL Class E license.
Professional in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in driving sales, maintaining organized displays, and assisting customers. Reliable and results-driven, ensuring consistent achievement of sales targets and positive customer experiences.
Overview
35
35
years of professional experience
Work History
Sales Floor Associate
Family Center Farm and Home
2601 Cantrell Rd Harrisonville MO. 64701
01.2023 - 05.2026
- Delivered exceptional customer service by assisting shoppers with product selection and inquiries.
- Maintained organized sales floor, ensuring products displayed attractively and restocked promptly.
- Collaborated with team to create engaging promotions, enhancing overall shopping experience.
- Trained new associates on store policies, procedures, and product knowledge for improved performance.
- Implemented inventory management practices, reducing stock discrepancies and improving availability.
- Assisted in development of seasonal displays, driving increased foot traffic and sales growth strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Communication with customers professionally and proactively to provide product information and advice.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
- Contributed to maintaining safety standards, minimizing risks for both staff and customers.
- Enhanced customer shopping experience by providing knowledgeable and prompt service.
- Supported visual merchandising standards, helping to create inviting store atmosphere.
- Improved store cleanliness and organization, leading to more appealing shopping environment.
- Participated in regular training sessions to improve product knowledge and sales techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
General Office/Appointment Scheduler
Real Estate Appraisal Connection L.L.C.
Belton, MO
01.2020 - 11.2022
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Answer phones, address needs of clients.
- Process appraisal orders, do information verification on property records.
- Billing reconciliation
- Coordinated appointment schedules for diverse client needs, ensuring optimal time management.
- Communicated effectively with clients and appraisers to confirm availability and finalize appointments.
- Monitored appointment flow and adjusted schedules proactively to accommodate last-minute changes.
- Collaborated with appraisal teams to prioritize urgent requests, enhancing service delivery timelines.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
- Sustained accurate record-keeping of all scheduled appointments using CRM software, ensuring easy access to pertinent information for all team members.
- Set up appointments with interested customers according to schedule availability.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
Owner/Manager of Operations
Sherri's Pet Emporium L.L.C.
Belton, MO.
09.2003 - 12.2019
- Managed full operation functions of pet shop/animal shelter.
- Daily cleaning and feeding of animals. Intake and adoptions of homeless animals.
- Order weekly inventory and supplies/feed, receive and verify inventory for shortages and overage, price , and stock.
- Cleaning and maintenance of store.
- Veterinary treatment of any incoming sick and abused animals as directed by veterinarians to ensure optimal health. for adoption.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Cashier and costumer service.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Set pricing structures according to market analytics and emerging trends.
- Developed and implemented successful sales strategies to meet business goals.
- Managed sales presentations to promote product and brand benefits.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept records for production, inventory, income and expenses.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Developed business from ground up and prepared records and operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Determined pricing for products or services based on costs and competition.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Set up shelving and store displays to maximizes space and promote products and pricing.
- Directed daily operations and managed inventory for diverse pet products.
- Trained and mentored staff on customer service and product knowledge.
- Oversaw financial management, including budgeting and expense tracking.
- Cultivated relationships with suppliers to ensure quality product offerings.
- Developed and implemented marketing strategies to increase customer engagement.
- Enhanced store layout to improve customer flow and shopping experience.
- Implemented operational improvements that streamlined workflows and reduced costs.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reviewed operational procedures regularly, driving continuous improvement initiatives throughout the organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
Merchandiser
Oreilly Auto Pats
Belton, MO
07.1991 - 08.2002
- Receive daily incoming stock, noting any shortages and overages.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Communicated and coordinated planogram execution with store management.
- Displayed appropriate signage for products and sales promotions.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Built product displays and placed appropriate signage for merchandise.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Cleaned and organized display cases, shelves and aisles.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Placed prices and descriptive signage to enhance displays and promote items.
- Assisted with new store sets, and buy outs inventory of stock, boxing and resets.
- Answer phones. work parts counter when needed. delivered parts to shop as needed, mixed automotive paint as needed.
Education
No Degree - Keys To Success. Marketing On A Shoestring
Central Missouri State University
Warrensburg, MO07-2003
No Degree - Business Today 3, Supervisory & Management 3
Longview Collage
Kansas City, MO1987
High School Diploma -
Hickman Mills High School
Kansas City, MO05.1985
Skills
- Goal oriented
- Store maintenance
- Customer service
- Sales expertise
- Promotional strategies
- Shrinkage control
- Shipment receiving
- Product processing
- Brand awareness
- Shipment processing
- POS system operation
- Retail merchandising expertise
- Hospitality and accommodation
- Friendly and helpful
- Honest and dependable
- Adaptable and flexible
- Strong communication and interpersonal skills
- Customer assistance
- Sales floor organization
- Reliable and responsible
- Inventory management
- Relationship building
- Excellent written and verbal communication
- Positive customer engagement
- Merchandise receiving and handling
- Cash register operation
- Creative thinking
- Basic mathematics
- Product knowledge
- Decision-making
- Store opening and closing
- Staff support
- Building customer loyalty
- POS software
- Safety and cleanliness standards
- Dressing room assistance
- Register opening and closing
- Item ticketing and pricing
- Sales and promotions
- Product merchandising
- Inventory and stocking
- Computer proficiency and Microsoft office
- Payment processing
- Merchandising and display
- Store policies and procedures
- Cash drawer management
- Microsoft applications proficiency
- Teamwork and collaboration
- Multitasking
- Loss prevention
- Cash handling
- Security practices
- Problem-solving abilities
- Attention to detail
- Store organization
- Product promotion
Accomplishments
While operating a pet store of my own. I also ran a animal shelter rescue at the same time. Getting homeless animals furry, scaly reptiles, fish and of course the feathered friends. Sick ,abandon, lost, dumped and what ever animal control would bring in. We would help get all creatures big and small medical treatment as needed and get them all back to good health, so they could find their forever new happy homes. All in all adoptions achieved with a lot of volunteers we were able to find homes for over 11,200 plus animals. I feel is a great achievement. And i would happily do it it again.
Timeline
Sales Floor Associate
Family Center Farm and Home
01.2023 - 05.2026
General Office/Appointment Scheduler
Real Estate Appraisal Connection L.L.C.
01.2020 - 11.2022
Owner/Manager of Operations
Sherri's Pet Emporium L.L.C.
09.2003 - 12.2019
Merchandiser
Oreilly Auto Pats
07.1991 - 08.2002
High School Diploma -
Hickman Mills High School
No Degree - Keys To Success. Marketing On A Shoestring
Central Missouri State University
No Degree - Business Today 3, Supervisory & Management 3
Longview Collage