Sherre Washington
Sedalia
Summary
Accomplished District Manager with a proven track record at Smart Styles Salon, enhancing operational efficiency and employee morale. Experienced in business planning and team leadership, I've successfully turned around underperforming districts by cultivating a culture of accountability and continuous improvement. Skilled in budget control and relationship building, I prioritize strategic growth and team development.
Experienced with team leadership, strategic planning, and management.Effective communication and organizational skills to drive project success. Track record of productive work environments and achieving set goals.
Overview
17
17
years of professional experience
Work History
Manager
Sport Clips
11.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Cross-trained existing employees to maximize team agility and performance.
Bank Teller
Central Bank
01.2021 - 11.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Audited fellow teller currency to contribute to dual-control procedures.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Assisted branch managers in maintaining optimal cash levels, ensuring sufficient funds were available for daily operations.
- Conducted regular audits of cash vaults, identifying potential issues and rectifying discrepancies promptly.
- Collaborated with other tellers to balance cash drawers at the end of each shift, ensuring accurate records and minimizing discrepancies.
Manager
Cost Cutters
02.2019 - 12.2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
District Manager
Smart Styles Salon
11.2007 - 02.2019
- Supervised various locations, enforcing quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Analyzed sales data to identify growth opportunities and areas for improvement across district.
- Developed and executed strategic plans for underperforming districts, turning around
- Developed and focused on new client retention
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
American College of Hair Design
Sedalia, MO01-2007
High School Diploma -
Smith Cotton High School
Sedalia, MO05-2002
Skills
- Team leadership
- Time management
- Verbal and written communication
- Budget control
- Staff training and development
- Business planning
- Relationship building
Timeline
Manager
Sport Clips
11.2021 - Current
Bank Teller
Central Bank
01.2021 - 11.2021
Manager
Cost Cutters
02.2019 - 12.2020
District Manager
Smart Styles Salon
11.2007 - 02.2019
American College of Hair Design
High School Diploma -
Smith Cotton High School
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