Sherod Tucker

Transporting disabled ,accident -involved or illegally parked vehicles to designated locations using a specialized tow truck. Responsibilities include responding to calls ,safely securing vehicles for transport ,performing basic roadside assistance like jump starts ,changing tires and completing required paper work, I also have my Class A CDL

• Enhanced customer satisfaction by providing timely and efficient towing services.
• Operated various types of tow trucks, including flatbeds, wheel lifts, and heavy-duty wreckers, to accommodate diverse towing needs.

• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
• Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Detail motor vehicles, test drive automobiles, clerical office duties, & sales pitch to potential customers.
• Developed strong client relationships through consistent communication and exceptional customer service.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.

• Assist with luggage, parking cars, & accommodate guests
• Excelled in multitasking abilities to handle multiple guest requests simultaneously without compromising quality of service.
• Resolved guest complaints efficiently and professionally, maintaining composure in high-pressure situations.