Shelly Geisendorfer
Lewistown
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Teller Administrater
United State Bank
09.2017 - Current
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Executed wire transfers, stop payments and account transfers.
- Trained new hires on customer service policies and procedures.
- Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
Loan Assistant
United State Bank
06.2010 - Current
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Ordered information such as credit reports, environmental assessments, and property appraisals.
- Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
- Maintained confidentiality of sensitive client information, adhering strictly to company policies as well as federal privacy laws regulating financial institutions.
- Maintained compliance with Fair Lending Practices, Home Mortgage Disclosure Act guidelines, Truth in Lending Act requirements and bank policies.
- Provided administrative support to Loan Officers, including calendar management, travel coordination, and meeting preparation for increased efficiency and productivity.
Senior Lead Teller
United State Bank
09.2005 - Current
- Enhanced customer service by efficiently managing teller transactions and addressing client concerns.
- Maintained accurate cash balances, ensuring timely reconciliation and adherence to bank policies.
- Managed high-volume cash transactions while maintaining strict attention to detail and accuracy during peak hours of operation.
- Replenished ATM funds in empty canisters prior to validation process.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained friendly and professional customer interactions.
City Tax Collector
City Of Lewistown, MO
01.2014 - Current
- Enhanced taxpayer experience with timely and professional customer service, addressing inquiries and resolving disputes.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
Education
GED -
Highland High School
Ewing, MO05.1985
Skills
- Strong Work Ethic
- Excellent time management skills
- Cash handling and management
- Approachable
- Transaction processing accuracy
- Compliance, banking laws, and regulations
- Financial record keeping
- Banking Product Knowledge
- Regulatory Compliance
- Reliable and Responsible
Timeline
Teller Administrater
United State Bank
09.2017 - Current
City Tax Collector
City Of Lewistown, MO
01.2014 - Current
Loan Assistant
United State Bank
06.2010 - Current
Senior Lead Teller
United State Bank
09.2005 - Current
GED -
Highland High School
Similar Profiles
Htet Htet LwinHtet Htet Lwin
Preloader ( Seasonal) at United Parcel Service, United StatePreloader ( Seasonal) at United Parcel Service, United State
Jennifer FariesJennifer Faries
Universal Banker at M & T Bank, Formerly People's United & United BankUniversal Banker at M & T Bank, Formerly People's United & United Bank
Clay BittnerClay Bittner
President at Hill Bank & Trust Co./Columbus State BankPresident at Hill Bank & Trust Co./Columbus State Bank
Gina CrawfordGina Crawford
First/Third Grade Teacher (3rd Grade Currently) at Lewistown Public SchoolsFirst/Third Grade Teacher (3rd Grade Currently) at Lewistown Public Schools
Maya DengelMaya Dengel
Restaurant Hostess at CompanyRestaurant Hostess at Company