Summary
Overview
Work History
Skills
Timeline
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Shelia Springkamper

Fenton,MO

Summary

Accomplished bus driver with a clean driving record and exceptional dedication to customer service, previously with First Student. Expert in navigating challenging weather conditions and ensuring passenger safety. Recognized for enhancing rider experience and maintaining punctuality, leading to a 95% customer satisfaction rate. Proficient in DOT regulations and defensive driving.

Transportation professional prepared for role with extensive route management and passenger safety experience. Known for strong focus on punctuality and reliable service. Skilled in team collaboration and flexible in adapting to changing schedules and routes. Committed to ensuring safe and comfortable journey for all passengers.

Overview

28
28
years of professional experience

Work History

Bus Driver

First Student
08.2024 - 05.2025
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Maintained Missouri driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • CDL Driver's License

Catering Associate

BJC Hospital
04.2019 - 04.2021
  • Provided friendly, courteous service to create memorable moments for patients.
  • Coordinated seamless transitions between meal courses through effective communication with co-workers during shift change.
  • Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
  • Prepare patient trays and delivery of meals

Merchandiser

Synder's/Lance
01.2002 - 03.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Leasing Agent

The Century Group
08.2002 - 04.2018
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.

Bus Driver

Laidlaw
08.1997 - 05.2001
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Conducted pre-trip inspections of bus for safe operation.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.

Skills

  • Clean driving record
  • Safety-focused
  • Weather condition driving
  • Pre-trip inspections
  • Defensive driving
  • Safety practices
  • DOT regulations
  • Passenger safety
  • Transporting students
  • Vehicle inspections
  • Inclement weather driving
  • Commercial driving
  • Vehicle maintenance
  • CDL class A license
  • Time management
  • Attention to detail
  • Patience under pressure
  • First aid

Timeline

Bus Driver

First Student
08.2024 - 05.2025

Catering Associate

BJC Hospital
04.2019 - 04.2021

Leasing Agent

The Century Group
08.2002 - 04.2018

Merchandiser

Synder's/Lance
01.2002 - 03.2019

Bus Driver

Laidlaw
08.1997 - 05.2001

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Shelia Springkamper