Shelia Hayes
Linn Creek
Summary
Friendly, dependable, and customer-focused professional with more than 20 year of experience in retail, customer service, and leadership. Skilled at greeting customers, answering questions, handling cash transaction, managing daily operations, and providing excellent service in fast-paced environments. Strong communication skills with the ability to create a welcoming environment.
Overview
7
7
years of professional experience
Work History
Cashier
Hy-Vee Grocery Store
Lake Ozark, MO
05.2024 - Current
- Provide friendly and efficient customer service.
- Operate cash register and accurately process cash, credit, and debit transactions.
- Bag groceries while maintaining accuracy and efficiency.
- Assist customers with questions and resolve concerns professionally.
- Maintain a clean and organized checkout area.
Cashier/Merchandise Stocker
Evergreen Home and Floral
Osage Beach, MO
04.2023 - 05.2024
- Operated cash register and processed customer purchases.
- Stocked merchandise and maintained organized displays.
- Priced merchandise accurately.
- Assisted customers with product questions and recommendations.
- Helped maintain a clean and welcoming store environment.
Sales Associate/Key Holder
Lane Bryant
Osage Beach, MO
04.2021 - 04.2023
- Opened and closed the store following company procedures.
- Supervised and supported a team of 3-4 employees.
- Managed cash handling and deposits.
- Delivered exceptional customer service and resolved customer concerns.
- Operated the register and assisted with daily store operations.
Sales Associate/Key Holder
Yankee Candle
Osage Beach, MO
03.2019 - 04.2021
- Delivered outstanding customer service in a high-volume retail environment.
- Opened and closed the store.
- Operated cash registers and balanced cash drawers.
- Counted the safe and prepared daily bank deposits.
Education
High School Diploma -
School of The Osage
Osage Beach, MOSkills
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Communication skills
- Point of sale proficiency
- Honest and dependable
Timeline
Cashier
Hy-Vee Grocery Store
05.2024 - Current
Cashier/Merchandise Stocker
Evergreen Home and Floral
04.2023 - 05.2024
Sales Associate/Key Holder
Lane Bryant
04.2021 - 04.2023
Sales Associate/Key Holder
Yankee Candle
03.2019 - 04.2021
High School Diploma -
School of The Osage