Shelby Tiffin
Kansas City
Summary
Dependable employee with a strong desire to expand skills and make a valuable contribution to company success. Known for being hardworking, ethical, and detail-oriented. Seeking an opportunity to apply expertise and dedication in a dynamic work environment, thriving and contributing to the growth of the organization.
Overview
4
4
years of professional experience
Work History
Dog Watcher
Self Employed
05.2024 - Current
- Maintained detailed records of each dog''s activities, feeding schedules, and any special requirements or requests from owners.
- Secured repeat business through exceptional customer service, attention to detail, and genuine passion for the well-being of each dog entrusted in my care.
- Implemented customized care plans according to individual dog needs, including administering medication as needed.
- Continuously improved dog-watching skills by attending training sessions to stay current on best practices.
Front Desk Receptionist
American Family Insurance
01.2021 - Current
- Answer phones and direct calls
- Assist customers with insurance questions, documents, and payments
- Assisted with administrative tasks such as photocopying, scanning, and filling documents
- Schedule appointments for agent
- Ensured reception area remained clean, organized, and presentable throughout the day
- Greeted visitors and managed mail coming in and out of the office
Marina Shift Lead
Mermaid Cove
01.2023 - 01.2024
- Lead sales generator 2 years in a row
- Shift lead with up to 5 staff members
- Coached team members to promote sales and member satisfaction
- Operated companies POS system for sales, inventory management and scheduling
- Assisted customers with fueling, store sales and general questions about the area
- Bar-back for bartender while helping stock, lead group games and music during organized celebrations
- Greeted and conversed with marina members to build relationships
- Trained new staff members on job duties and company polices
Assistant Shift Manager
CVS
01.2022 - 01.2023
- Assisted with training new employees on company policies and procedures
- Updated store signage as needed for promotions or events
- Managed employee schedules during each shift
- Learned how to handle escalated customer issues, and offering solutions
- Supervised cash handling procedures, including register counts and safe dropped deposits
- Performed operations on POS system and cash register daily
Education
Diploma -
Blue Springs High School
Blue Springs, MO2022
Skills
- Behavior monitoring
- Obedience training
- Feeding schedules
- Positive attitude
- Honest and trustworthy
- Customer service
- Punctual and reliable
- Adaptability and dependability
- Verbal and written communication
- Valid Driver's license
- Client communication
- Regular availability
- Flexible schedule
- Schedule coordination
Timeline
Dog Watcher
Self Employed
05.2024 - Current
Marina Shift Lead
Mermaid Cove
01.2023 - 01.2024
Assistant Shift Manager
CVS
01.2022 - 01.2023
Front Desk Receptionist
American Family Insurance
01.2021 - Current
Diploma -
Blue Springs High School
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