Shelby Brooks
Willow Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Ozark health care
Cleaning
West Plains
10.2023 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
Nursing Assistant
Nursing Home
Mountain
06.2021 - 09.2023
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided companionship and emotional support to enhance resident well-being.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented care provided in resident records as per facility guidelines.
- Collaborated with healthcare team to ensure individualized care plans were followed.
- Educated residents and families on health maintenance and safety practices.
- Participated in training new staff on procedures and best practices in care delivery.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Implemented fall prevention techniques as specified in plan of care.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Reminded patients to take prescribed medications or nutritional supplements.
In home health care
Kindred At Home Home Health
West Plains
03.2018 - 09.2020
- Provided compassionate personal care to clients in their homes.
- Assisted clients with daily living activities and mobility support.
- Monitored client health conditions and reported changes to healthcare team.
- Developed and maintained trusting relationships with clients and families.
- Collaborated with interdisciplinary teams for comprehensive care plans.
- Educated clients on health management and safety practices at home.
- Ensured a safe, clean, and comfortable living environment for clients.
- Coordinated with physicians, nurses and other healthcare professionals to ensure quality patient care.
- Performed wound care procedures such as changing dressings or applying topical ointments.
- Provided emotional support for clients who are facing difficult life situations.
- Participated in team meetings and case conferences to discuss patient's progress towards goals.
- Transported clients to doctor appointments and other necessary errands.
- Responded promptly to all requests from family members regarding client's health status.
- Assisted clients in taking prescribed medications as ordered by their physician.
- Assisted with light housekeeping tasks including laundry, vacuuming and meal preparation.
- Prepared meals according to dietary guidelines provided by a nutritionist or dietitian.
- Provided daily assistance with bathing, grooming, dressing and mobility needs.
- Prepared meals and snacks to meet individual nutritional requirements.
- Assisted with client personal care needs to foster independence and well-being.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted patients with personal care to alleviate burden on family members.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Skills
- Patient care
- Vital signs monitoring
- Wound care
- Medication administration
- Care plan implementation
- Team collaboration
- Customer relationship management
- Inventory management
- Health education
- Time management
- Problem solving
- Emotional support
- Conflict resolution
- Problem-solving
- Calm under pressure
- Communication
- Team management
- Microsoft office
- Teamwork and collaboration
- Supervision and leadership
- Customer service
- Task prioritization
- Basic math
Timeline
Ozark health care
Cleaning
10.2023 - 09.2024
Nursing Assistant
Nursing Home
06.2021 - 09.2023
In home health care
Kindred At Home Home Health
03.2018 - 09.2020