Shelby Bolin
Springfield
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Technician
Temco Logistics
Strafford
03.2026 - Current
- Assist with delivery and installation of appliances.
- Carrying in the house of customers and load trucks from warehouse.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Managed quality control and maintained high level of customer satisfaction.
Detention Officer
Greene County Detention
Springfield
04.2019 - 03.2026
- Safety and security of the facility.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Keep accurate count of inmates.
- Supervised inmate activities and maintained safety protocols in detention facility.
- Managed inmate intake and release processes in accordance with established procedures.
- Documented daily activities and incidents accurately in incident reports and logs.
- Trained new staff on detention policies, procedures, and safety measures effectively.
Appliance Sales Associate
Lowes
Republic
11.2017 - 04.2019
- Loaded and Unloaded appliances off shelves.
- Assisted customers in selecting appliances that meet their needs and preferences.
- Collaborated with team members to ensure optimal product displays and organization.
- Educated customers on appliance maintenance for improved user experience and satisfaction.
- Loaded appliances into vehicles.
- Yearly inventory.
- Answered questions from customers.
Barista
Starbucks
Springfield
08.2017 - 06.2018
- Cashier.
- Made drinks for customers.
- Maintained cleanliness and organization of the store's work areas.
- Operated espresso machines and other coffee equipment efficiently.
- Resolved customer complaints with professionalism and empathy.
Shift Manager
Taco Bell
Republic
05.2015 - 08.2017
- Made the schedule for the day of where people would work.
- Managed daily cash intake by counting out registers and tabulating profits.
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new employees on customer service standards and food safety protocols.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
Education
High School Diploma -
Republic High School
Republic, MOSome College (No Degree) - Criminology
Drury University
Springfield, MO 08.2017 - 12.2018
Skills
- Computer Literate
- Microsoft Word
- Microsoft Excel
- CPR Certified
- Team collaboration
- Employee training
- Problem solving
Timeline
Technician
Temco Logistics
03.2026 - Current
Detention Officer
Greene County Detention
04.2019 - 03.2026
Appliance Sales Associate
Lowes
11.2017 - 04.2019
Some College (No Degree) - Criminology
Drury University
08.2017 - 12.2018
Barista
Starbucks
08.2017 - 06.2018
Shift Manager
Taco Bell
05.2015 - 08.2017
High School Diploma -
Republic High School