Shea Johnson

Repair Coordination

• Submit and track repair requests for medical equipment
• Communicate with vendors and technicians to ensure timely service and equipment return
• Maintain records of repair status and associated documentation

Certification and Licensing Oversight

• Review and approve/decline uploaded certifications and licenses for personnel
• Ensure documentation meets compliance and regulatory standards
• Maintain up-to-date files for audits and inspections

Communication & Support

• Respond to phone calls and inquiries from field crews, vendors, and management in a timely and professional manner
• Provide medical supply ordering information and support upon request

Inventory & Documentation

• Assist in maintaining an accurate inventory of medical equipment and supplies
• Record and organize serial numbers, service logs, and usage documentation
• Track assets and help coordinate replacements or upgrades as needed

Operational Support

• Ensure that medical equipment and supplies are available and functional to support daily operations and service delivery
• Support special projects and initiatives assigned by management
• Assist in maintaining a clean, organized, and efficient workspace for the department.

Processes Calls

• Both emergent and non-emergent
• Makes appropriate outbound calls

Flight Following

• Actively monitors aircraft
• Enters operational checks and positions reports into CAD system

Documentation

• Documents all flight related information into CAD system

OCS Certified

• Actively monitors weather throughout assigned region
• Monitors aircraft for in-flight emergencies
• Acknowledges all 1/2/3 RAs

Other

• Performs other duties as assigned
• Communicates thoroughly with partners, Tier I OCS, supervisors, and others as needed

• Maintained accuracy while handling payments, giving change and printing receipts to customers
• Greeted and served customs in professional and timely manner
• Communicated with entire staff as needed
• Handled food and drinks with care and within proper safety regulations
• Multi-tasked frequently
• Supported needs of wait staff and countless customers daily with social relevancy and intentionality

• Assisted in building healthy lifestyles for members
• Guided members towards setting and achieving both health and life goals
• Assisted members in proper use of equipment
• Educated members in proper form of different movements
• Supplied a positive workout environment for members; reinforcing goals, motivation and success within each member
• Monitored members' progress, providing feedback to ensure achievement of fitness goals.