Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Stone

Branson

Summary

Dynamic sales professional with a proven track record at Hilton Grand Vacations, excelling in customer service and CRM software utilization. Adept at enhancing client satisfaction through tailored solutions and strategic marketing. Recognized for fostering teamwork and collaboration, driving business growth, and optimizing operations. Consistently achieved sales targets, boosting customer engagement by 20%.

Overview

17
17
years of professional experience

Work History

In House Sale

Hilton Grand Vacations
10.2024 - 04.2025

Worked with established owners on how to improve and use their ownership.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Frontline Sales Representative

Capital Vacations
02.2023 - 06.2024
  • Engaged customers and provided tailored vacation solutions to enhance satisfaction.
  • Demonstrated product knowledge to effectively communicate benefits of vacation packages.
  • Utilized CRM software to track customer interactions and manage sales pipeline efficiently.
  • Conducted follow-up communications to nurture leads and foster long-term customer relationships.

Owner and Stylist

A Wild Hair
06.2008 - 12.2021
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Managed daily operations, ensuring efficient workflow and high-quality service delivery.
  • Trained staff on best practices in customer service and product knowledge.
  • Oversaw inventory management, optimizing stock levels to meet demand while minimizing waste.

Education

Cosmetology License - Cosmology

Marcel Royal
Rogers, AR

High School Diploma -

JD Leftwich High
Magazine, AR
06-1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

In House Sale

Hilton Grand Vacations
10.2024 - 04.2025

Frontline Sales Representative

Capital Vacations
02.2023 - 06.2024

Owner and Stylist

A Wild Hair
06.2008 - 12.2021

Cosmetology License - Cosmology

Marcel Royal

High School Diploma -

JD Leftwich High
Shawn Stone