Shawn Goure
West Plains
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
23
23
years of professional experience
Work History
Sales Associate, building materials
R.P.Lumber
West Plains
06.2019 - 03.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels to ensure product availability and organization.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new staff on sales procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
Cabinet and Countertop manufacturer, installation
Supreme Kitchen and Bath
West Plains
05.2003 - 05.2019
- Operated machinery for efficient production of kitchen and bath products.
- Assembled components according to specifications and quality standards.
- Maintained clean and organized work area to ensure safety compliance.
- Inspected finished products for quality and consistency in design.
- Followed safety protocols and procedures in all manufacturing activities.
- Assisted with inventory management and material handling tasks.
- Trained new employees on equipment operation and safety practices.
- Maintained accurate records of all materials used in the production process.
- Reviewed customer orders and prepared items for shipment according to specifications provided by customers.
- Developed strategies for improving efficiency throughout the entire production cycle.
- Adjusted functional parts of machines and control instruments with hand tools, levels, plumb bobs and straight edges.
- Trained new employees on proper use of machines, safety procedures, and job requirements.
- Assisted in troubleshooting issues that arose during the manufacturing process.
Education
Clark High
Las Vegas , NVSkills
- Customer service
- Point-of-sale systems
- Inventory management
- Product knowledge
- Problem solving
- Time management
- Extensive experience in countertop and cabinet design and manufacturing
- Power tool knowledge
- Hand tool knowledge
- Knowledge in fine custom woodwork
Timeline
Sales Associate, building materials
R.P.Lumber
06.2019 - 03.2026
Cabinet and Countertop manufacturer, installation
Supreme Kitchen and Bath
05.2003 - 05.2019
Clark High