Sharla Stuart
Salem
Summary
Dynamic team player known for strong time management and multitasking abilities. Experienced in maintaining high cleanliness standards while delivering exceptional customer service. Ready to leverage problem-solving skills to enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
In Home Care
Holloman Care Companies
Salem
10.2022 - 08.2024
- Facilitated transportation for clients to medical appointments and errands, promoting their independence and access to essential services.
- Ensured cleanliness and organization in assigned areas to create a welcoming environment for guests.
- Operated cleaning equipment and tools to ensure thorough sanitation.
- Followed safety protocols while handling cleaning chemicals and supplies.
- Addressed housekeeping requests and concerns from guests to enhance their overall experience.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Checked all assigned areas thoroughly for cleanliness prior to leaving them.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Assisted in laundry services including washing, drying, and folding linens.
Cashier
Walmart
Salem
04.2024 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer payments quickly and returned exact change and receipts.
- Handled cash, credit, and gift card transactions accurately.
- Collected payments and provided accurate change.
- Processed customer transactions efficiently at point-of-sale system.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Balanced cash drawer at the end of each shift for accuracy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness and organization of checkout area and surrounding space.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Resolved customer complaints by providing effective solutions promptly.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers with product inquiries and store navigation.
- Helped customers navigate the store and locate desired products. find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Assisted management with various operational tasks.
- Stocked shelves with merchandise to ensure product availability.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions efficiently at checkout to enhance customer experience. to prevent long customer wait times.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
Cashier
Dollar General
Salem
02.2021 - 05.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions using cash registers and point-of-sale systems.
- Handled cash, credit, and returns while ensuring accurate financial transactions.
- Completed sales transactions accurately at checkout to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness and organization of checkout areas and surrounding displays.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Monitored inventory levels at checkout stations and restocked supplies.
- Executed tasks directed by management to ensure smooth store operations.
- Collaborated with team members to improve service efficiency during peak hours.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with inquiries and provided product information and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customers' questions and provided information on store procedures or policies.
- Responded to customer questions about store policies and products and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints by providing effective, timely solutions and support.
- Resolved customer complaints professionally in accordance with company policy.
- Built and maintained productive relationships with employees.
- Enhanced customer satisfaction by personalizing service for each customer.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Kept records of purchases and maintained the orderly appearance of the checkout area.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Adhered to social distancing protocols and wore mask or face shield.
- Executed tasks directed by management to ensure smooth store operations.
- Acquired knowledge of various departmental roles to assist colleagues effectively of other departments to provide coverage and keep store operational.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Enhanced customer satisfaction by personalizing service for each customer.
- Adhered to social distancing protocols and wore mask or face shield.
Nurses Aide
Salem Care Center
Salem
03.2020 - 05.2020
- Assisted patients with daily living activities and personal hygiene.
- Facilitated activities of daily living, including personal hygiene, feeding, and ambulation.
- Enhanced patient satisfaction by assisting with bathing, dressing, and exercising.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Responded promptly to patient calls for assistance or support needs.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Transported patients safely using wheelchairs or stretchers.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Followed safe lifting techniques and individual resident lifting instructions.
- Provided emotional support to patients to help alleviate anxiety. and provided reassurance and encouragement.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
Stacker
Royal Oak Enterprises
Salem
12.2019 - 02.2020
- Maintained cleanliness and organization in stacking areas.
- Followed safety protocols to prevent workplace accidents and injuries.
- Cleaned work areas daily, disposing of waste materials properly.
- Collaborated closely with other team members to ensure smooth workflow throughout shifts.
- Separated, organized and rotated products.
- Ensured compliance with company policies regarding health and safety regulations.
- Maintained safe a safe working environment by adhering to safety protocols and procedures.
Deli Clerk
Country Mart
Salem
11.2017 - 11.2018
- Assisted customers with product selections and special orders.
- Greeted customers in a friendly and professional manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Engaged customers in friendly conversation while taking orders while taking orders and promoted positive image for business.
- Sliced meats and cheeses and weighed deli items for customers.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Prepared deli meats and cheeses to ensure freshness and quality.
- Operated slicers and other equipment safely for food preparation.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Followed health and safety guidelines for food handling and storage practices.
- Adhered to health regulations regarding food handling and sanitation standards.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Maintained cleanliness of the deli counter and surrounding areas.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Rotated product on shelves to ensure freshness.
- Inspected labels on deli products to verify accuracy of pricing.
- Provided accurate pricing information when requested by customers.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Drive Thru
McDonald's
Salem
06.2016 - 06.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Engaged with customers to understand their needs and preferences. and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintenance
Walmart
Salem
05.2014 - 05.2015
- Maintained cleanliness in common areas, including lobbies and restrooms.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Assisted team members in deep cleaning projects during off-peak hours.
- Stocked cleaning supplies and reported inventory needs to management.
- Maintained accurate inventory of cleaning supplies to ensure availability.
- Conducted regular inventory checks to monitor stock levels of cleaning supplies.
- Organized storage areas for efficient access to cleaning tools and supplies.
- Organized storage closets ensuring that all items are properly labeled and stored away safely.
- Maintained and organized cleaning supplies stock.
- Followed safety procedures for handling cleaning chemicals and equipment.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Used cleaning chemicals following proper guidelines.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Rendered detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
- Communicated with customers about requests for additional supplies or cleaning services.
- Reported any maintenance issues to supervisor immediately.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Collected and transported trash from various areas to designated disposal sites. to designated disposal areas.
- Adhered strictly to health regulations regarding sanitation practices in the workplace.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Education
High School Diploma -
Salem R80 Senior High School
Salem, MO05-2014
Bachelor of Science - Industrial Psychology
University of Phoenix
Phoenix, AZ06-2026
Skills
- Health and safety
- Conflict resolution
- Problem-solving
- Team collaboration
- Relationship building
- Time management
- Multitasking
- Flexible and adaptable
- Calm under pressure
- Conflict resolution
- Verbal communication
- Conflict resolution
Timeline
Cashier
Walmart
04.2024 - 07.2024
In Home Care
Holloman Care Companies
10.2022 - 08.2024
Cashier
Dollar General
02.2021 - 05.2022
Nurses Aide
Salem Care Center
03.2020 - 05.2020
Stacker
Royal Oak Enterprises
12.2019 - 02.2020
Deli Clerk
Country Mart
11.2017 - 11.2018
Drive Thru
McDonald's
06.2016 - 06.2017
Maintenance
Walmart
05.2014 - 05.2015
High School Diploma -
Salem R80 Senior High School
Bachelor of Science - Industrial Psychology
University of Phoenix