Shannon Rhea
Branson,MO
Summary
Emergency response professional with solid background in crisis management, medical assistance, and emergency protocols. Strong focus on team collaboration and achieving results to benefit the team and community. Reliable and adaptable, skilled in communication, first aid, and rapid decision-making under pressure. Known for maintaining composure and efficiency in high-stress situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
EMT-Basic
Cox Medical Center
01.2018 - Current
- Learned emergency medical protocols and procedures to provide effective patient care.
- Assisted in the assessment of patients' conditions during emergency situations.
- Administered basic first aid and CPR techniques in high-pressure environments.
- Maintained cleanliness and organization of medical equipment and supplies.
- Documented patient information accurately for seamless handoff to medical personnel.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
EMT-Basic
Herschend Family Entertainment
10.2012 - Current
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Responded to 911 calls for medical emergencies.
- Managed office communications, ensuring timely responses and efficient information flow.
Volunteer Firefighter
Cassville Fire Protection District
05.2016 - 08.2020
- Responded to emergency calls, providing rapid and effective firefighting support.
- Collaborated with community organizations on fire prevention initiatives and educational programs.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
Zookeeper
Promise Land Zoo
03.2017 - 08.2017
- Managed daily animal care routines, ensuring health and well-being of diverse species.
- Developed and implemented enrichment programs to promote natural behaviors in animals.
- Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
- Oversaw habitat maintenance and cleanliness, promoting optimal living conditions for animals.
EMT-Basic
Mercy Hospital Springfield
02.2016 - 12.2016
- Demonstrated adaptability in rapidly changing circumstances while offering support to patients.
- Engaged in continuous training to enhance knowledge of emergency response techniques.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Followed all safety protocols and took necessary precautions while providing care.
- Utilized communication devices to maintain contact with supervisors.
- Documented patient information accurately for seamless handoff to medical personnel.
Volunteer Firefighter
Southern Stone Fire Protection District
10.2011 - 01.2016
- Operated fire suppression equipment, maintaining readiness for various emergency situations.
- Assisted in training new recruits, sharing best practices for safety and response protocols.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Administered first aid and conducted emergent response management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
Education
No Degree - General Education
College of The Ozarks
Point Lookout, MONo Degree - EMT-B Certification
Ozarks Technical Community College
Springfield, MO12-2012
High School Diploma -
Reeds Spring High School
Reeds Spring, MO05-2011
Skills
- Critical decision-making skills
- CPR and first aid
- Pre-hospital care
- Emergency management
- Emergency patient triage
- Medical recordkeeping
- Accident response
- Multitasking and organization
- Critical thinking
- Clear communication
- Calm under pressure
Certification
- EMT - Certified Emergency Medical Technician
- EVOC - Emergency Vehicle Operators Course
- Vehicle Rescue Tech
- Fire Fighter 1 & 2
- Hazmat Awareness 1 & 2
- Various NIMS
Timeline
EMT-Basic
Cox Medical Center
01.2018 - Current
Zookeeper
Promise Land Zoo
03.2017 - 08.2017
Volunteer Firefighter
Cassville Fire Protection District
05.2016 - 08.2020
EMT-Basic
Mercy Hospital Springfield
02.2016 - 12.2016
EMT-Basic
Herschend Family Entertainment
10.2012 - Current
Volunteer Firefighter
Southern Stone Fire Protection District
10.2011 - 01.2016
No Degree - General Education
College of The Ozarks
No Degree - EMT-B Certification
Ozarks Technical Community College
High School Diploma -
Reeds Spring High School
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