Shannon Mattingly
Wentzville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
Work History
Lead Medical Assistant
Mid County Dermatology
St Louis
07.2023 - Current
- Assisted dermatologists with patient examinations and procedures.
- Managed patient scheduling and appointment reminders effectively.
- Maintained accurate medical records in electronic health systems.
- Educated patients on skincare routines and product usage.
- Prepared examination rooms and sterilized equipment for procedures.
- Coordinated referrals to specialists and follow-up appointments.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Processed orders for medical supplies and lab equipment.
Server
Mattinglys Sports Bar and Grill
Saint Charles
03.2015 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Managed cash register operations during peak hours with precision.
- Promoted daily specials to enhance guest experience and increase sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Ritenour High School
St Louis, MOSkills
- EHR management
- Effective communication
- Problem solving
- Attention to detail
- Customer service
- Scheduling systems
- Medical supply inventory
Timeline
Lead Medical Assistant
Mid County Dermatology
07.2023 - Current
Server
Mattinglys Sports Bar and Grill
03.2015 - Current
Ritenour High School
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