Shannon Bertke
St Louis
Summary
Dynamic culinary professional with experience at Darden Restaurants, Olive Garden, excelling in food preparation and kitchen sanitization. Highly motivated and detail-oriented, I effectively managed multiple orders during peak periods, ensuring exceptional service and cleanliness standards. Proven ability to train staff and foster positive relationships, enhancing team performance and guest satisfaction.
Overview
15
15
years of professional experience
Work History
Line Cook
Darden Restaurants, Olive Garden
05.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Adapted quickly to new recipes and techniques.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Elderly Caregiver
Richard Emerson
06.2019 - 11.2022
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed medication administration for client.
Server
Darden Restaurants, Olive Garden
02.2011 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Childcare/General Studies
South County Technical Highschool
St. Louis, MO05-2003
Skills
- Highly motivated
- Cleaning and organization
- Customer service
- Food preparation
- Cleanliness standards
- Kitchen sanitization
- Deep fryer operation
- Grilling techniques
- Ingredient preparation
- Food presentation
- Prepared foods plating
Timeline
Line Cook
Darden Restaurants, Olive Garden
05.2023 - Current
Elderly Caregiver
Richard Emerson
06.2019 - 11.2022
Server
Darden Restaurants, Olive Garden
02.2011 - 07.2019
Childcare/General Studies
South County Technical Highschool
Similar Profiles
Rasmey OukRasmey Ouk
Assistant Manager - Service Professional at Darden Restaurants, Olive GardenAssistant Manager - Service Professional at Darden Restaurants, Olive Garden
Alina LiraAlina Lira
Host at Darden Restaurants, Olive GardenHost at Darden Restaurants, Olive Garden
Sarah BeltranSarah Beltran
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Mario MathonMario Mathon
Server at Drake’sServer at Drake’s
Ruthann ColeRuthann Cole
Culinary Specialist at Olive Garden - Darden RestaurantsCulinary Specialist at Olive Garden - Darden Restaurants