Shanna Taylor
Lee's Summit
Summary
Dynamic ICU Nurse Manager at Saint Luke's East Hospital with a proven track record in quality improvement and staff development. Enhanced patient outcomes through streamlined workflows and effective resource utilization. Recognized for fostering teamwork and collaboration, while championing a culture of safety and accountability within the clinical team.
Overview
12
12
years of professional experience
Work History
ICU Nurse Manager
Saint Luke's East Hospital
07.2021 - Current
- Developed a comprehensive staff orientation program, improving nurse competency and confidence in their roles. Expanded ICU orientation to include shifts in ED, MSI units, and with RT for ICU new graduate RNs and new hires that would benefit.
- Streamlined nursing workflows, resulting in increased efficiency and improved patient outcomes. Improved metrics in our quality measures by decreasing our use of external devices. Improved workflow within the ICU by implementing airway and central line carts, supply carts in each patient room for ease in ADLs, easy access to our critical care supplies, etc.
- Coordinated with other departments within the hospital to provide seamless care transitions for patients requiring intensive care services.
- Increased staff retention rates with targeted professional development opportunities and supportive work environment initiatives. Emphasis on staff participation in committees and councils and promoting through our CAP.
- Promoted a culture of safety and accountability through regular audits, feedback sessions, and continuous improvement initiatives.
- Facilitated interdisciplinary team collaboration to optimize patient care plans and ensure timely interventions.
- Championed a positive work culture by recognizing staff achievements, providing opportunities for growth, and fostering open communication channels among team members.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Trauma Registrar
University Health Hospital
01.2020 - 07.2021
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Fostered a culture of continuous learning and growth within the department by actively participating in educational opportunities and sharing acquired knowledge with team members.
- Provided valuable insights to medical professionals through comprehensive analysis of trauma registry data.
- Maximized use of available resources through effective prioritization and time management skills during high-pressure situations.
ICU Clinical Team Manager
University Health Hospital
09.2013 - 01.2020
- Fostered a culture of accountability by setting clear performance expectations and providing constructive feedback to team members.
- Boosted staff morale, promoting a positive work environment through recognition programs and ongoing support.
- Ensured regulatory compliance by conducting thorough audits of clinical documentation and processes.
- Facilitated seamless transitions of care for patients by establishing strong relationships with external healthcare providers.
- Developed comprehensive training programs that enhanced staff competency levels in various clinical procedures.
- Implemented evidence-based practices into clinical workflows to improve overall patient outcomes.
- Streamlined daily operations for increased efficiency with effective scheduling and resource allocation strategies.
- Reduced turnover rates by actively addressing employee concerns and implementing targeted retention strategies.
- Improved patient care by overseeing the daily activities of a clinical team, ensuring adherence to established protocols.
- Provided expert guidance on complex cases, offering consultative support to clinicians during difficult decision-making processes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Master of Science - Nursing
MidAmerican Nazarene University
Olathe12-2021
Bachelor of Science - Nursing
University of Missouri-Kansas City
Kansas City05-2008
Skills
- Quality improvement
- Staff development
- Resource Utilization
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Interpersonal skills
Timeline
ICU Nurse Manager
Saint Luke's East Hospital
07.2021 - Current
Trauma Registrar
University Health Hospital
01.2020 - 07.2021
ICU Clinical Team Manager
University Health Hospital
09.2013 - 01.2020
Master of Science - Nursing
MidAmerican Nazarene University
Bachelor of Science - Nursing
University of Missouri-Kansas City
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