ShaNicka Mathews

Collaborated with healthcare team members to ensure efficient patient flow and delivery of quality care.

Collaborate effectively with healthcare teams to ensure holistic patient care and promote positive outcomes.

Engaged in patient education activates regarding medication adherence and dietary guidelines.

Review customers accounts for fraudulent activity.

Take inbound calls regarding disputes, closing cards and fraudulent activity.

consulted customers experiencing identity theft on their debit/credit card accounts.

Answer customer telephone calls regarding existing accounts.

Promptly responds to general inquiries from clients via telephone, e-mail, facebook, twitter and google.

Consistently improve customer satisfaction through expert resolution of conflicts, issues and concerns.

Greeted and seated up to 15 patients per day in a timely manner but with no sense of being rushed.

set up trays according to patient needs, plans and the dentist preferences.

Assisted the dentist using 4-handed dentistry methods.

Discussed treatment plans with patients and answered any questions appropriately.

Performed x-rays as needed.

Conscientiously followed best practices for packaging and sterilizing instruments.