Summary
Overview
Work History
Education
Skills
Timeline
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Shanice Henderson

Kansas City

Summary

Detail-oriented banking specialist with expertise in banking regulations and customer account management. Committed to maintaining confidentiality and streamlining processes to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Banking Specialist

Synchrony Financial Inc
Kansas City
08.2024 - Current
  • Maintained confidentiality of banking records and client information to avoid possible data breaches.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.

Mobile Repair Technician

Spectrum
Raytown
01.2022 - 08.2024
  • Diagnosed mobile device issues using advanced troubleshooting techniques.
  • Troubleshot hardware components such as RAM, ROM, SIM cards.
  • Resolved software compatibility issues between different platforms.

Pharmaceutical Sales Representative

CVS/caremark
Lee's Summit
07.2021 - 12.2022
  • Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
  • Engaged in continuous education to remain knowledgeable about pharmaceutical products, medical devices, and healthcare trends.

Mail Handler Assistant

United States Post Office
Kansas City
02.2021 - 07.2021
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Collected data regarding types of materials received or shipped out of the facility.

Education

High School Diploma -

Central
Kansas City, MO
06-2020

Some College (No Degree) -

Western Governors University
Salt Lake City, UT

Skills

  • Banking regulations
  • Customer account management
  • Data analysis
  • Financial reporting
  • Confidentiality compliance
  • Client relationship management

Timeline

Banking Specialist

Synchrony Financial Inc
08.2024 - Current

Mobile Repair Technician

Spectrum
01.2022 - 08.2024

Pharmaceutical Sales Representative

CVS/caremark
07.2021 - 12.2022

Mail Handler Assistant

United States Post Office
02.2021 - 07.2021

High School Diploma -

Central

Some College (No Degree) -

Western Governors University

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Shanice Henderson