Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Shane Deal

Williamsville

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Store Co-ManagerDepartment ManagerAssistant Market ManagerAssistant Store ManagerOwner/Chief Executive Officer

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Williamsville, MO
Open to relocation: Yes

Salary Range

21/hr - 1000/hr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsStock Options / Equity / Profit SharingPaid time off

Summary

Meticulous Meat Cutter in the meat industry. Skilled at customer service and knowledgeable about proper meat cutting equipment use, maintenance and repairs. Trained in customer service and quality assurance for top-of-the-line services.

Retail management professional prepared for leadership roles in fast-paced environments. Proven ability to optimize store operations, boost customer engagement, and drive sales. Recognized for effective team collaboration and adaptability to changing business needs, leveraging skills in inventory control and employee development.

Experienced with managing store operations and leading teams to achieve business goals. Utilizes strategic planning and problem-solving to enhance store performance. Track record of fostering team collaboration and maintaining high customer service standards.

Overview

35
35
years of professional experience

Work History

Store Co-Manager

Harris Teeter Inc
Charlotte, NC
04.2023 - Current
  • Led daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored staff, fostering a collaborative environment and enhancing team productivity.
  • Implemented inventory management systems to streamline stock control and reduce discrepancies.
  • Analyzed sales data to identify trends, driving promotional strategies and improving revenue generation.
  • Developed employee schedules to optimize labor costs while maintaining service quality standards.
  • Coordinated with vendors to negotiate pricing and enhance product offerings, ensuring competitive advantage.
  • Oversaw compliance with health and safety regulations, ensuring a safe shopping environment for customers and employees.
  • Enhanced customer service protocols, resulting in improved customer feedback and loyalty metrics.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed efficient scheduling practices to optimize workforce productivity while minimizing labor costs.
  • Adapted quickly to changing market conditions and store needs, demonstrating flexibility and resilience in a fast-paced retail environment.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed daily cash handling procedures including reconciliations, deposits, and ensuring accurate transactions at all times.
  • Reduced shrinkage levels through diligent monitoring of loss prevention measures and comprehensive staff training programs.
  • Provided exceptional leadership by exemplifying company values and setting high standards for professional conduct among staff members.
  • Ensured a high level of customer satisfaction with proactive engagement, addressing concerns, and providing personalized assistance.
  • Monitored competitor activity within the local market to identify opportunities for growth or areas requiring improvement in our own operations.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Enhanced store sales by implementing strategic merchandising initiatives and promotional campaigns.
  • Supported the opening of new store locations by providing training and mentorship to newly appointed management teams for a smooth transition process.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Coordinated special events within the store to drive customer engagement and increase brand loyalty.
  • Conducted regular audits on operational processes to identify inefficiencies or discrepancies requiring corrective action plans implementation.
  • Improved employee performance through effective coaching, training, and regular performance evaluations.

Department Manager

Harris Teeter Grocery
Charlotte, NC
03.2020 - 04.2023
  • Led departmental operations to ensure efficient workflow and high customer satisfaction.
  • Developed training programs for new staff, enhancing team performance and productivity.
  • Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
  • Analyzed sales data to identify trends, optimizing product placement and promotions.
  • Mentored junior managers, fostering leadership skills and career development within the team.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Spearheaded diversity and inclusion initiative, resulting in more cohesive and collaborative team environment.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Cultivated strong relationships with key stakeholders, ensuring support for departmental initiatives and goals.
  • Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Assistant Market Manager

Harris Teeter
Charlotte , NC
02.2017 - 03.2020
  • Received and inspected 1 incoming shipment of meat and cased meat daily to ensure quality.
  • Created appealing daily meat displays to increase service and self service sales
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Conducted proper operations of butchery equipment, including tenderizers, injectors and smoking ovens.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Maintained stockroom and warehouse.
  • Carried out supervisory responsibilities in accordance with company policies and applicable laws.
  • Decreased meat waste through effective and accurate storage.
  • Completetion of 20 week Butcher Certification

Assistant Store Manager

Lowes Home Improvement
Charlotte, NC
02.2011 - 01.2017
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Monitored security and handled incidents calmly.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Conducted store inventories once per quarter.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Managed scheduling for store shifts to accomplish proper staffing at all times.

Owner/Chief Executive Officer

Hydroclean
Kannapolis, NC
06.2005 - 01.2011
  • Supported and supervised team of 35 cleaning professionals.
  • Spearheaded expansion strategies to increase business market share, drive growth and bring in more new customers 
  • Developed innovative sales and marketing strategies to facilitate business expansion.
     
  • Oversaw daily administrative operations
  • Facilitated strong results by boosting internal control systems and procedures.

Manager

31-W Insulation Co. Inc.
Concord, CA
04.2000 - 06.2005
  • Maintained team efficiency by delegating daily activities, monitoring output and rewarding positive contributions.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.
  • Created and implemented action plan to address cost control issues.
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.

Distribution Supervisor

Fleming Foods
Nashville, TN
06.1991 - 04.2000
  • Monitored and maintained high level of on-time delivery reliability service and performance
  • Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
  • Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
  • Oversaw transportation daily by coordinating personnel and developing efficient routes and workload schedules.

Education

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Tarkio College
Tarkio, MO

Skills

Critical thinking

Safe food handling

Time management

Attention to detail

Managing changing priorities

Integrity

Strong work ethic

Quick learner

Working in coolers and freezers

Slicing meats and cheeses

Product knowledge

Timeline

Store Co-Manager

Harris Teeter Inc
04.2023 - Current

Department Manager

Harris Teeter Grocery
03.2020 - 04.2023

Assistant Market Manager

Harris Teeter
02.2017 - 03.2020

Assistant Store Manager

Lowes Home Improvement
02.2011 - 01.2017

Owner/Chief Executive Officer

Hydroclean
06.2005 - 01.2011

Manager

31-W Insulation Co. Inc.
04.2000 - 06.2005

Distribution Supervisor

Fleming Foods
06.1991 - 04.2000

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

Tarkio College

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Shane Deal