Shanda Blackmore
Sedalia
Summary
Assistant Manager with extensive experience in customer service, team leadership, and effective problem-solving. Proven track record in managing inventory and enhancing team performance to drive business success.
Overview
15
15
years of professional experience
Work History
Assistant Manager
America's Car-Mart
Sedalia, MO
12.2020 - Current
- Ensure company policies and procedures are followed by all.
- Train staff to enhance team performance and customer service
- Made sure all inventory is up to date and updated.
- Manage wholesale inventory
- Manage and work customer accounts
- Manage employees daily tasks
- bank deposits
- Supervise day to day operations at the lot
- Make sure cash drawer is on throughout the day.
- Handle customer complaints and find resolution
General Manager of Food Service
Hardee's
Sedalia, MO
08.2017 - 11.2020
- Truck orders-ensuring we have the correct quantity
- Cash handling
- bank deposits
- customer service
- create and manage employee schedules
- handle customer complaints and questions
- find solutions for complaints
- inventory
- handling inspections
Daycare Teacher
Kid Connection
Sedalia, MO
05.2013 - 11.2017
- worked in infant toddler room
- worked with school age children
- go over curriculum
- state inspections
- daily tasks: diapering, feeding, lessons, and caring
- Paperwork for parents and the state
Cashier
Wendys Restaurant
Sedalia, MO
02.2011 - 07.2014
- cash handling
- order taking
- ensuring food is made to order and correct
- cleaning lobby and bathrooms
- customer service
- safety rules and regulations
Education
High School Diploma -
Smith Cotton High School
Sedalia, MOSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- finalizing reports
- managing inventory
- managing whole sales and whole sale reports
Timeline
Assistant Manager
America's Car-Mart
12.2020 - Current
General Manager of Food Service
Hardee's
08.2017 - 11.2020
Daycare Teacher
Kid Connection
05.2013 - 11.2017
Cashier
Wendys Restaurant
02.2011 - 07.2014
High School Diploma -
Smith Cotton High School