Shakiyla Calhoun
Saint Louis,Mo
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Veterans Affairs
06.2023 - Current
- Accurately and completely prepares all medication dispensing units for review and approval by a pharmacist prior to dispensing to the patient or medication unit in a timely manner. Medication units include cassette fills, prescriptions, point of care, and automated replenishments.
- Accurately and completely inventories all automatic replenishment medication dispensing units in preparation for dispensing.
- Reports and records on all required logs as assigned and ensures accurate and timely completion.
- Displays a cooperative attitude and effectively works well with others to implement the organization’s mission and goals. Handles conflicts and problems with all customers constructively and appropriately, notifying the supervisor when necessary.
- Provides a reliable source of pharmacy information to health care providers and communicates necessary information to fellow staff members.
- Accesses patient information only when required to complete assigned duties. Shields this information from view of or access by others while working with such information. Secures this information when pausing or after completing assigned duties.
- Supports a safe and hazard free health care environment. Reports hazards in the workplace to appropriate supervisory personnel. Demonstrates appropriate verbal and/or behavioral responses to situations in which potential risk or danger exists for patient, visitors, employees, or property.
- Manage opening and closing duties for pharmacy.
Pharmacy Technician
BJC Health Systems, Barnes, Christian Hospital
11.2021 - 03.2023
- Assisted the pharmacist.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume outpatient pharmacy environment.
- Collected co-payments or full payments from customers.
- Delivered medications to patients bed side.
- Worked with doctors and nurses during discharge process to make sure patient had all their take home medications before leaving the hospital.
- Ordered medication daily to replenish stock/ managed outdated medication and proper disposal.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Met daily performance standards for mobile delivery.
- Typed prescriptions into the system.
- Answered the phone addressing questions from patients as well as healthcare providers
- Counted and labeled prescriptions with correct item and quantity.
- Maintained clean work stations.
Pharmacy Technician
BJK People's Health Centers
03.2018 - 11.2021
- Assisted the pharmacist.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Created hazardous section per TJC
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Managed inventory/ rotated medications that were out of date.
- Coordinated with physicians and doctors office to rectify any prescription discrepancies.
- Accurately dispensed medication to patients.
- Developed and implemented improvements to pharmacy organization system.
- Resolved insurance issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Entered and processed patients' prescriptions into internal system.
Education
Diploma - Pharmacy Technician
Saint Louis College of Health Careers
Saint Louis, Mo06-2018
Skills
- Materials management and inventory oversight
- Effective communication
- Customer service
- Confidentiality management skills
- Safety management
Timeline
Pharmacy Technician
Veterans Affairs
06.2023 - Current
Pharmacy Technician
BJC Health Systems, Barnes, Christian Hospital
11.2021 - 03.2023
Pharmacy Technician
BJK People's Health Centers
03.2018 - 11.2021
Diploma - Pharmacy Technician
Saint Louis College of Health Careers
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