Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Eckhoff

Clinton

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Bomgaars Supply
11.2022 - Current
  • Managed and oversaw store sporting goods department with main focus being firearms sales and operations
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Processed as many as 30 background checks monthly using both NICS software and traditional CJIS phone-in checks.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Meticulously maintained records of all transactions, ensuring proper documentation for auditing purposes.

Assistant Manager

Family Center Farm and Home
07.2020 - 11.2022
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Assistant Manager

Orscheln Farm & Home
07.2018 - 07.2021
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Worked on outside projects and assemblies to boost sales while creating a customer friendly environment.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Retail Sales Associate

Orscheln Farm & Home
02.2016 - 07.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

No Degree - Secondary Education

University of Central Missouri
Warrensburg, MO
05-2024

Associate of Arts - Secondary Education

State Fair Community College
Sedalia, MO
05-2020

Skills

  • Workload management
  • Retail operations
  • Customer rapport
  • Sales strategies
  • Sales growth
  • Task delegation
  • Staff training and development

Timeline

Assistant Manager

Bomgaars Supply
11.2022 - Current

Assistant Manager

Family Center Farm and Home
07.2020 - 11.2022

Assistant Manager

Orscheln Farm & Home
07.2018 - 07.2021

Retail Sales Associate

Orscheln Farm & Home
02.2016 - 07.2018

No Degree - Secondary Education

University of Central Missouri

Associate of Arts - Secondary Education

State Fair Community College

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Seth Eckhoff