Seth Cary
St Peters
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
11
11
years of professional experience
Work History
Senior Service Technician
True Fitness Technologies
01.2016 - Current
- Customer onsite service technician
- Assist customer and technicians with MDM to update and help with technical questions.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
CH-47 Helicopter Mechanic
United States Army
03.2021 - 09.2022
- Mentored & trained peers on servicing CH-47, & UH-60 helicopters
- Supervisor of bench stock work group leading a team of 3 soldiers
- Maintained and organized tasks that needed to be completed for the day.
- Performed work in adherence with aviation regulations and protocols.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Accountable for zero delinquent service issues
Small Business Owner
Interstate Telecommunications
01.2015 - 01.2016
- Set up networks, network security, & security services for small businesses
- Established small business phone systems
- Consulted with customers to assess needs and propose optimal solutions.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Education
High School -
Francis Howell Central
06.2006
Skills
- Communication
- Follows Orders
- Independent
- Trustworthy
- Technical
- Remote support
- Collaborator
- Problem Solver
- Trainer
- Team Player
- Computer Savvy
- Diagnostician
Accomplishments
- Eagle Scout, Boy Scouts of America
- US Army Commendation for exceptional service
- Advanced to US Army Specialist
- Graduated highest in CH-47 AIT class
- Deployed to Germany in support of operation
QUALIFICATIONS
- Effectively follows all directions given
- Works independently and effectively inspires peers to perform a variety of tasks
- Communicates lessons learned to assist peers to successfully complete assigned responsibilities
- Dedicated, Loyal, and trustworthy employee
- Willing to assist whenever called upon
Timeline
CH-47 Helicopter Mechanic
United States Army
03.2021 - 09.2022
Senior Service Technician
True Fitness Technologies
01.2016 - Current
Small Business Owner
Interstate Telecommunications
01.2015 - 01.2016
High School -
Francis Howell Central